Account Manager - RPO and BPO
Account Manager - RPO and BPO
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Salary Not Disclosed
1 Vacancy
Job Description
Account Manager (Remote) RPO/BPO & Project Management Focus (US Hours)
Join a HighPerforming Remote Team Supporting U.S. Clients Across LATAM
Area: Remote US Hours (EST) Salary: R17k to R22k plus Commission
About Our Client
Our client specializes in building highperforming remote teams across Latin America for companies in industries like tech healthcare ecommerce and professional services. With a mission centered around quality service peoplefirst values and operational excellence our client prides itself on ACTION CARE OUTSTANDING performance DEPENDABILITY and ENERGY. They foster a vibrant supportive remote culture and continuously invest in the growth and wellbeing of their team members.
The Role: Account Manager (RPO/BPO Project Management)
As an Account Manager youll be the primary liaison between clients and remote teams ensuring seamless service delivery and driving account growth. This role demands expertise in RPO (Recruitment Process Outsourcing) BPO (Business Process Outsourcing) and clientfacing Project Management. You will play a pivotal role in aligning talent optimizing processes and delivering measurable success for clients all while operating within a fastpaced fully remote environment.
Key Responsibilities
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Own the full client lifecycle from onboarding through account expansion.
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Manage multiple client accounts with a strong emphasis on RPO/BPO engagements.
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Drive project success by aligning talent managing timelines and meeting expectations.
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Monitor team performance and client satisfaction resolving issues proactively.
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Identify and close upsell opportunities within client accounts.
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Deliver regular client insights and performance reports.
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Coordinate with internal stakeholders to maintain seamless operations.
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Act as a strategic partner to clients ensuring longterm relationships and success.
About You
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2 years of Account Management experience specifically within RPO/BPO environments.
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Strong background in remote Project Management and client operations.
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C1/C2 proficiency in both English and Spanish (written and spoken).
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Bachelors degree or nearing completion.
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Comfortable working Monday to Friday 9 am 5 pm EST.
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Equipped with a quiet home office reliable 10mbps internet 8GB RAM headset and backup options.
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Detailoriented processdriven and adaptable to change.
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Relationship builder with strong communication and problemsolving skills.
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Driven dependable and enthusiastic in all interactions.
Compensation & Perks
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Commissions on upsells (average $300500 per sale).
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Annual rate increases based on performance.
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Bonus incentives paid holidays and wellness & medical perks.
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10 selfcare days per year and a fitness allowance.
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Opportunities for online and inperson events including an annual Christmas party.
This role is ideal for someone who thrives in structured environments but can pivot quickly builds trusted relationships understands client needs deeply and brings accountability and passion to every project.
Employment Type
Full Time
