Service Coordinator
Service Coordinator
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Job Description
Service Coordinator
Location: Camberley Surrey
Salary:(depending on experience)
Working Hours: Monday to Friday fulltime
Were working with a wellestablished and growing business in the fire and security industry to help them find a motivated and organised Service Coordinator to join their operations team in Camberley. This is a fantastic opportunity for someone who thrives in a fastpaced environment enjoys using tech to streamline processes and wants to be part of a supportive forwardthinking company.
The Role
This is a key role within the business coordinating daytoday schedules for a team of engineers and ensuring planned maintenance remedial works and reactive callouts are handled efficiently. Youll be using a range of cloudbased systems to manage job scheduling track progress and deliver excellent service to both internal teams and customers.
Key Responsibilities:
Manage and forwardschedule multiple engineer diaries
Organise daytoday visits PMVs and remedial works
Handle incoming calls and emails from customers and internal staff
Liaise with engineers to manage job reports and system updates
Respond to urgent and reactive works in a proactive and timely manner
Use cloudbased platforms including simPRO Dwellant and ProNett
What Were Looking For:
Previous fire and security industry experience in a similar officebased.
Experience in simPRO
Strong communication and customer service skills
Proficient in Microsoft Office
A team player with a positive and proactive mindset
Whats on Offer:
A competitive salary based on experience
Clear opportunities for career progression
Ongoing training and professional development
A workplace culture that values collaboration and worklife balance
Employment Type
Full Time
