TriStar JCB - Parts Manager
TriStar JCB - Parts Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Company Profile
TriStar JCB is the JCB dealer for Tennessee with a strong commitment to provide the best products and customer support in the market. We are investing in our workforce and offering a highly competitive compensation and benefit program to ambitious candidates who possess the desire and mentality to excel at both the personal and professional levels. TriStar JCB is an authorized dealer for JCB construction equipment including compact track loaders skid steer loaders rough terrain forklifts backhoes wheel loaders excavators telehandlers and aerial equipment among others.
Purpose:
Manages parts operations within the dealership to deliver on our promise to consistently exceeding expectations of external and internal customers while maximizing return on investment through parts sales inventory control and expense control. Enhances parts department processes. Attracts retains and effectively engages department team members.
Responsibilities:
- Communicates develops teaches and monitors effective Parts Department processes to ensure internal and external customer service
- Promotes parts and attachments in conjunction with all store locations
- Creates annual Parts Department goals and budgets with the organizations financial and operational objectives
- Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals
- Maintains an effective and accurate parts inventory that includes an annual physical inventory and proper processes that allow an accurate inventory during the year
- Submits all parts warranty and return claims within the guidelines set by Boss JCB
- Maximizes use of all discount programs to achieve management stock order goals
- Ensures all department tools equipment and vehicles are managed effectively
- Manages recruiting staffing and employee development activities for employees reporting to this position
- Be selfmotivated and energetic paying close attention to the detail
Experience Education Skills and Knowledge:
- 5 years experience in Parts Department operations
- Experience leading others
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
- Ability to write and speak effectively to individuals and groups
- Basic understanding of financial principles relative to Parts Department operations
- Ability to analyze and interpret internal reports
- Ability to work extended hours and weekends
- Excellent customer service skills & passionate about PARTS
- Experience connecting with customers & building relationships
- Bilingual is a plus
- High School Diploma or equivalent experience
Other details
- Job FamilyCustomer Service
- Pay TypeSalary
Required Experience:
Manager
Employment Type
Full-Time
