Director Clinic Operations - Moncton NB
Director Clinic Operations - Moncton NB
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Discover
The Opportunity
At BioScript Solutions were committed to simplifying access to specialty care for people with chronic health conditions and rare diseases. From our home base in Atlantic Canada weve grown into a national network of 13 pharmacies 100 Coverdale Clinics and comprehensive patient support programs (NavieGo) that serve thousands of people across the country. And together with our thirdparty logistics and A&D Wholesale operations were proud to be a Canadian leader in specialty health care.
Your future starts here
Reporting to the Vice President of Operations the Director Clinic Operations will oversee the operations and management of the Coverdale Infusion Clinics and Resource Center. The successful candidate will have a strong background in healthcare management a deep understanding of infusion therapy and excellent leadership and organizational skills.
The scope will include but not be limited to promoting and securing the future of the clinic network as a safe and alternative model of patient centered specialty services within our Canadian health care landscape by:
- Ensuring Coverdale Clinics and Teams are equipped to deliver excellent patient experiences
- Overseeing Clinic Service Design & Operational Management Requirements and strategies
- Be a leader for People & Teams by promoting engagement learning and career development
How you will make an impact
- Responsible for the quality & safety of clinic services and outcomes defined by partner contracts health & regulatory requirements as well as professional licensing bodies.
- Develop and implement patient service initiatives including service process enhancements technology support and new business/service programs.
- Collaborate in the integration of service programs emerging from internal business partners.
- Provide effective oversight of all aspects of patients treatment journeys within our Coverdale Service Network including the enrollment phase through to clinic service completion.
- Instill and promote a service built on the pillar of patient first that enables selfmanaged care and successful treatment adherence outcomes.
- Utilize feedback from patients partners and BioScript teams to improve clinic care practices processes and future patient experiences.
- Promote the continuous development and implementation of comprehensive policy and practice frameworks to support the delivery of care to the highest standards.
- Integrate a continuous learning ethos whereby errors near misses untoward patient experiences and successes inform patient service improvements.
- Ensure appropriate service reporting monitoring and escalation systems are current and meet requirements.
- Deliver exceptional operational performance from our Resource Center measurable by key performance indicators.
- Pursue operational efficiencies to manage operating costs.
- Deliver value for our patients and partners through constant innovation.
- Apply a consistent analytic decisionmaking model to inform clinic viability and service level performances.
- Participates in business development activities requiring clinic service support to ensure clinic capacity and resources are available and aligned with current years business/operational plan.
- Regularly project and update ideal clinic geographic footprint.
- Continuously integrate an operational performance scorecard to evaluate business performance outcomes.
- Ongoing review of existing programs to determine longterm viability within the BioScript Solutions ecosystem.
- Using business cases to provide evidence for pursuit of a new project or portfolio.
- Provide recommendations on how we can take advantage of our Clinic network to improve the delivery of healthcare to Canadians.
What youll bring to our team
- Proven service operations acumen including strong analytical capabilities and strategic planning development project management and/or policy development
- Bachelors degree in Nursing or a related healthcare field (Masters degree preferred)
- Minimum of 5 years of progressive experience in healthcare management with a focus on infusion clinics or ambulatory care settings
- Strong knowledge of infusion therapy including various administration techniques medications and potential complications
- Demonstrated leadership skills with experience in managing and motivating a diverse team of healthcare professionals
- Excellent communication interpersonal and problemsolving skills
- Proficiency in healthcare regulations accreditation standards and quality improvement methodologies
- Ability to adapt to changing environments prioritize tasks and make sound decisions under pressure
With one tree planted for every new hire why not start your new job on a green foot and help us lower our carbon footprint.
Job Status: Full Time Permanent
Job Location: Moncton NB or Oakville ON
Application Deadline: June 30 2023
Our commitment to our team our patients and our community
BioScript Solutions supports public health guidelines and recommendations regarding COVID19 vaccines. As such any offers of employment will be contingent on the candidates acceptance to comply with our COVID19 Vaccination Policy.
As one of Canadas Best Managed Companies we offer a competitive total rewards package and paid time off to volunteer. From donation programs and local community engagement activities to national charitable and environmental initiatives our teams passion for creating change extends from patient care to community care.
Were proud to be an equal opportunity employer. As a peoplecentric organization were committed to fostering a culture free of discrimination and providing a safe space for all team members to express their individuality. Through our commitment to diversity inclusion belonging and equity we strive to provide an accessible workplace where individuals feel valued respected and supported every day.
We encourage and accept all applications however only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries please email the talent acquisition team at emailprotected.
Lets Talk
If youre looking for a collaborative and dynamic workplace where you can bring and be your best apply now and join our #BestTeam
A little bit about us
BioScript Solutions
Who We Are
BioScript Solutions is a network of companies that provide a unique complement of services supporting the distribution and provision of complex drug therapies. We are dedicated to providing the highest quality patient centered care in the specialty pharmacy industry in Canada. We are working to improve patient care within the specialty pharmaceutical industry through our distribution pharmacy clinic and patient program networks.
Who You Are
We carefully handpick people to join our BioScript family who share our enthusiasm for improved access to care and our entrepreneurial spirit. Are you looking to join an innovative Canadian owned pharmaceutical organization with an excellent culture and environment all while having the opportunity to really make an impact Does your personal career mission align with our mission We want to hear from you!
Mission Statement
To engage patients by providing comprehensive pharmacyled care while focusing on delivering
optimal patient outcomes through access reimbursement and clinical services.
Career Opportunities
Within our network of companies youre sure to find your niche if you have a background or interest in healthcare. Across Canada we have opportunities for Staff Pharmacists Pharmacy Assistants and Regulated Pharmacy Technicians. In select locations we have opportunities for patient and organizational support professionals such as Patient Reimbursement Managers Pharmacovigilence Associates Data Analysts Accountants and IT Professionals.
How To Apply
Interested in being considered Current active opportunities can be found here: . For consideration for future opportunities as they arise (we are growing! please send your resume and indication of what type of role you are looking for to emailprotected. Resumes will be kept on file for consideration for a period of 6 months. All applications are held in strict confidence.
Required Experience:
Director
Employment Type
Full-Time
