People Experience Advisor

Job Description

Are You Ready to Make It Happen at Mondelz International

Join our Mission to Lead the Future of Snacking. Make It Matter.

You work in Mondelz International Digital Services coordinating your duties to support impeccable service operations. In this role you work with other employees to ensure that processes are adhered to and documented.

How you will contribute

When you receive a request that is pertinent to your area of responsibility you will review and coordinates activities to respond to that request communicating progress to clients and scheduling meetings as appropriate and ensuring service quality is delivered. Good technical writing skills are necessary in this role because you will write documentation and follow up on downstream processes. In addition you will manage the filing and storage of documentation ensuring that Mondelz International complies with the appropriate data privacy and legal requirements. You will also initiate and follow up on activities as required by thirdparty vendors ensure the accuracy and timeliness of data and produce and analyze reports as required and recommend and take action on opportunities for continuous improvement.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Use Business Unit knowledge to provide local HR services that are relevant and tailored to the needs of the BU/location (e.g. Time & Attendance support etc.

• Demonstrate a deep understanding of the local BU/location; work as part of the BU squad providing business intimacy and supporting with delivery of local HR services

• Escalate business specific queries to the BU People Experience Lead and functional queries to the relevant SSC team

• Key point of contact to employee and managers for HR related queries selfservice transactions HR portal navigation policy interpretation and process support requiring facetoface interaction and hard copy documentation

• Responsible for focusing on employee experience and continuous improvement of endtoend operational HR services

Responsible for delivery of the following services:

• ongoing onboarding

• local learning delivery

• time & attendance (plant)

• local query resolution

• hourly recruitment (plant outside NA)

PE Advisors in a nonshared service supported country and/or in a plant will be responsible for delivery of end to end HR services

• Provides HR advice and guidance in relation to their BU empowered to use their judgement and business knowledge to preempt any HR concerns and proactively seek solutions

• Supports documentation and implements local / country specific policies

• Responsible for identifying service issues proposing improvements and supporting implementing changes

• Supports the delivery of projects and initiatives within their country/BU

• Responsible for Employee Relations support (where service not provided by SSC)

Job specific requirements:

• Bachelors Degree preferred

• 3 years Human Resource experience

• Previous plant experience preferred

• Strong MS Office Skills advanced Excel skills

• Customer Service and/or Customer Experience experience

• Ability to analyze data

Business Unit Summary

The United States is the largest market in the Mondelz International family with a significant employee and manufacturing footprint. Here we produce our wellloved household favorites to provide our consumers with the right snack at the right moment made the right way. We have corporate offices sales manufacturing and distribution locations throughout the U.S. to ensure our iconic brandsincluding Oreo and Chips Ahoy! cookies Ritz Wheat Thins and Triscuit crackers and Swedish Fish and Sour Patch Kids confectionery products are close at hand for our consumers across the country.

Mondelz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected Veteran status sexual orientation gender identity gender expression genetic information or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contactfor assistance.

For more information about your Federal rights please see; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal

Job Type