District Manager Patient Services - West
District Manager Patient Services - West
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$ 125000 - 130000
1 Vacancy
Job Description
As the only global provider of commercial solutions IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their products value to payers physicians and patients. A significant part of our business is acting as the biopharmas sales force to physicians or providing nurses to educate patients and prescribers. With the right experience you can help deliver medical breakthroughs in the real world.
We are excited to announce that we are looking for a District Manager Patient Services to join our team of over 10000 global field personnel supporting our pharmaceutical and biotech clients.
The District Manager Patient Services is primarily responsible for providing leadership through guidance motivation coaching skill development medical knowledge performance management and administrative support. He or She creates implements and communicates operational vision for the assigned team and monitors progress towards agreed upon IQVIA and client performance expectations. The District Manager must maintain a diverse and motivated team using the employee relations policies. Maintain fiscal responsibility of the IQVIA team and complete each year within assigned budget. The District Manager Patient Services must reside within the covered geography of their assigned team.
District Manager Responsibilities include:
Recruit interview and recommend Patient Ambassadors
Be responsible for 180 day and annual performance review resolving personnel issues discipline and termination of Patient Ambassadors
Communicate with client project manager on regular and timely basis
Acts as the primary link between client and IQVIA for all operational and Human Resources needs
Ride along on field visits with Patient Ambassadors to: assess and monitor field activity and work schedules; monitor and manage field reporting; and implement performance or disciplinary plans
Prepare monthly individual and project summary reports for client
Assist with the planning and delivery of training and client periodic meetings
Review and approve expense reports; monitor compliance with client expense policies as required by this Work Order.
Monitors compliance with Promotional Program and proper use of promotional materials and promotional expense budgets.
Monitors timekeeping and attendance for IQVIA force
Fully comply with all applicable state and federal laws and guidelines including without limitation those laws relating to interactions with healthcare providers with the PhRMA code for interactions with healthcare providers and relevant guidelines.
Minimum Requirements:
Bachelors degree preferred
BSN and/or RN licensure required
Current nursing license in good standing
Valid drivers license required
5 yrs clinical experience in healthcare to include hospital home health pharmaceutical or biotech
Nurse educator experience preferred
1st line manager supervisory experience preferred
Marketing and/or training experience preferred
Direct interaction with patient and support for persistence and compliance
Knowledge of clinical data and pharmacology
Demonstrated time management skills; planning and prioritization skills; ability to multitask and maintain prioritization of key projects and deadlines
Demonstrated effective presentation skills; ability to motivate others; excellent interpersonal (written and verbal) skills with demonstrated effectiveness to work crossfunctional and independently
Demonstrated ability to develop and execute plans in an independent environment
Demonstrated ability to take initiative and vision.
Demonstrated ability to effectively build positive internal and external relationships.
Demonstrated ability to be adaptable to changing work environments and responsibilities
Fully competent in MS Office (Word Excel PowerPoint) and iPad technology
Flexibility to work weekends and evenings as required
Ability to travel 60
#LICES
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. potential base pay range for this role is $125000 $130000 annually. The actual base pay offered may vary based on a number of factors including jobrelated qualifications such as knowledge skills education and experience; location; and/or schedule (full or parttime). Dependent on the position offered incentive plans bonuses and/or other forms of compensation may be offered in addition to a range of health and welfare and/or other benefits.
Required Experience:
Manager
Employment Type
Full-Time
