Billing and Membership Coordinator

The Billing and Membership Coordinator will support office membership and billing functions for all internal and external customers for RE/MAX LLC. These functions include: researching requests providing system training correcting statistical data relative to associate commissions office transactions and volumes performing account reconciliations and billing/payment application. This position will provide support to the Canada regional staff offices and internal departments

Essential Duties:

• Provide exceptional customer service/support to all offices. Problem solve all issues related to statistical data or billing in order to resolve customer issues timely.
• Collaborate with internal departments in order to meet customer needs; Region Development Accounts Receivable etc.
• Analyze / reconcile all statistical data/billing discrepancies identified by offices/regional services. Generate financial reports that are clear and easily understood based on the specific requests from customers.
• Input and manage Sales Associate demographic information and statistical data relative to associate commissions office transactions and volumes provided by RE/MAX Offices in a given territory in a specific timeframe.
• Properly account for all Franchise Income orders to ensure revenue is recognized accordingly.
• Manage additional projects and tasks on an ad hoc basis.

Job Qualifications:

• Bachelors degree or equivalent work experience
• 2 years Customer Service experience
• Knowledge of Microsoft Office; Excel Word Outlook
• Strong communication skills both written and oral
• Ability to stay organized multitask and prioritize workload

Hire Range/Rate:

$50000 $60000

Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level experience industry specific knowledge education/certifications or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.

• Competitive Medical Dental and Vision benefits
• Retirement plans with optimal company match
• Annual bonus/merit opportunity
• Educational Assistance
• Mental Health support program
• M.O.R.E. Events offered inperson and virtually
• Mentorship program
• Employee Resource Groups
• Community Engagement
• Diversity Equity and Inclusion
• Parenting
• Remote
• Women at RE/MAX

RE/MAX LLC & Motto Mortgage

Now is your chance to become part of a worldclass industry leading organization. RE/MAX Holdings Inc. is a business that builds businesses. We provide the tools education and tech to our real estate network which includes RE/MAX and Motto Mortgage franchises agents brokers and consumers. Join us and build a career where your contribution is heard your innovative ideas are valued and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!*

RE/MAX Holdings Inc. is proudly headquartered in Denver Colorado. Certain roles may be location specific however in addition to Colorado we welcome qualified candidates in the following states: Arkansas California Florida Georgia Illinois Massachusetts Michigan Ohio and Texas!

RE/MAX Holdings Inc. is proud to be an equal opportunity employer committed to diversity and inclusion as well as nondiscrimination in employment. All persons shall be afforded equal employment opportunity and all qualified applicants receive consideration without regard to race color religion gender sexual orientation national origin age veteran status disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit you may redact or remove ageidentifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

*As measured by transactions sides

Application Deadline: May 22 2025

Required Experience:

IC