Resource Navigator
Resource Navigator
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Job Description
Position Description
If youre looking to be a part of a collaborative environment where your skills can make an impact explore our current opportunities in creating a better future for public health. About Harris County Public Health: Harris County Public Health (HCPH) includes a network of more than 1100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services community programming and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation engagement and health equity HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant. Position Overview: Under the direct supervision of the Resource Navigation Program Supervisor the Resource Navigator is responsible for supporting Harris County Public Healths resource navigation and outreach activities to connect residents to federal/state/local benefit programs and internal and external programs/services. The position will primarily work out in the field and at various events and locations within Harris County. Duties & Responsibilities: Provides application assistance and followup (as appropriate) to Harris County residents for federal state and local benefit programs. Facilitates connections to Harris County Public Health services and other community resources/services to address identified needs/concerns related to the social determinants of health when applicable. Conducts community outreach and facilitates community engagement initiatives aimed at enhancing awareness of resource navigation services including canvassing local businesses/organizations and attending community events. Schedules appointments for community members at various HCPH Clinics to facilitate access to healthcare and preventative services. Builds and maintains relationships with stakeholders and organizations to create and sustain innovative partnerships to reach target populations for the resource navigation and outreach programs. Accurately documents all client interactions services provided and followup actions in the designated record/system. Ensures that information is documented timely and in accordance with organizational policies and confidentiality guidelines.
Harris County is an Equal Opportunity Employer
you need special services or accommodations please callor email.
This position is subject to a criminal history check. Only relevant convictions will be considered and even when considered may not automatically disqualify the candidate.Requirements
Education: High school diploma or equivalent.
Experience: At least one 1 year of experience in community outreach customer service or social services. At least one 1 year of experience working with diverse populations including lowincome undeserved and culturally diverse communities.
Licensure/Certification: Valid Texas Drivers License.
Knowledge Skills and Abilities: Intermediate proficiency in the use of laptop tablet and cellphone along with Microsoft Office Suite. Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment. Strong communication and interpersonal skills with the ability to engage community members and collaborate with community partners. Ability to maintain confidentiality when dealing with sensitive information. Must use your personal mobile device for our Multifactor Authentication process.
Core Competencies: Organizational Leadership Understands the organizational mission. Understands ethics and public good; is concerned with public trust. Demonstrates respect for the opinions and beliefs of others.
Collaboration Contributes to an inclusive workplace where equity diversity inclusion and individual differences are valued and leveraged to achieve the vision and mission. Demonstrates a sense of responsibility for the success of the group. Collaborates with others to improve quality and address needs.
Innovation Ability to adapt to change.
- Treats others with courtesy sensitivity and respect.
- Behaves in an honest fair and ethical manner.
- Assesses and recognizes own strengths and weaknesses.
- Uses sound judgment.
- Selfmotivated.
- Organizes and maintains work environment to allow for maximum productivity.
- Communicates clearly and effectively both orally and in writing.
Preferences
Licensure/Certification: Community Health Worker Certification.
General Information
Position Type and Typical Hours of Work: This is a full time position 40 hours per week. May be required to work outside of normal business hours (evenings and weekends) and in various settings including participants homes community outreach locations and office environments. Travel within Harris County jurisdiction will be required for outreach efforts meeting with participants and training.
Work Environment: This job operates in both field and office environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines.
Physical Demands: Frequently required to sit or stand bend and use manual dexterity. May occasionally lift and move up to 20 pounds.
Work Location: Harris County Public Health: Health Prevention & Coordinated Care Division 7457 Harwin Dr Houston Texas. 77036.
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Employment Type
Full-Time
