Customer service Rep with Spanish
Customer service Rep with Spanish
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Job Description
Were working with a toptier Outsourcing/BPO consultancy thats expanding its support team in beautiful Porto! If youre passionate about customer experience and fluent in Spanish this could be your next exciting step!
Location: Porto Portugal
Work Model: Onsite
Contract Type: Fixed Term 6 months)
Remuneration: Base Salary Bonuses
Your Responsibilities:
Handle customer inquiries via Phone Email and Chat with professionalism
Verify identities and manage accountrelated queries
Troubleshoot and provide tailored solutions
Maintain accurate internal documentation
Collaborate with your team to hit service targets
Ensure timely resolution of customer issues
What You Bring:
Native/Fluent in Spanish (C2 strong English (C1
Minimum high school diploma
1 year of experience in a customerfacing role
Great multitasker with strong critical thinking and problemsolving skills
Comfortable with customer support tools (experience preferred)
Experience in industries like retail banking or general support is a plus
Flexibility to work on rotating shifts 24/7 support model)
Whats in it for You:
Work for a leading global travel & tourism brand
Rotative shifts MondaySunday 24/7
Competitive salary performancebased bonuses
Career advancement opportunities in the BPO sector
Collaborative and international team culture
Exclusive travel discounts and perks
Join a vibrant customerfirst team in the heart of Porto and take your career global! Apply today!
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Employment Type
Full Time
