Manager of Operations
Manager of Operations
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Job Description
Regional Operations ManagerWinnipeg
Position
Full time
Location:
Winnipeg
Salary:
$65000$80000/Year
*Up to 10 of annual earning bonus available for achieving targets.
* Flexible schedule given schedules and client/subcontractor needs are adequately met
Employer Name and Contact Information :
Domus Building Cleaning
1366 Triole ST Ottawa ON
Position Summary
With over 40 years of industryleading janitorial and facility maintenance services Domus is redefining "Reflecting Excellence." Managing a portfolio of oversq. ft. within Manitoba across 45 retail and commercial sites we go beyond cleaning buildings we drive operational success build strong client relationships and empower teams.
The Regional Operations Manager will lead the of largescale janitorial contracts overseeing project timelines subcontractor performance and quality control. The ideal candidate is an experienced project manager with strong leadership skills clean industry experience capable of navigating a fastpaced multisite environment while optimizing resources and ensuring compliance.
This is a handson leadership role requiring a mix of strategic oversight team management and direct involvement in daytoday operations. Expect frequent travel within the assigned region as well as engagement with the night cleaning crew to ensure compliance and performance. A valid drivers license and a clean driving abstract are required.
Benefits & Duties:
Why You ll Love Working Here:
3weeks paid vacation
5 Paid Personal Days
Medical/Dental Coverage 70
Flexible Work Schedule
Monthly Vehicle and Gas Allowance
Performance based Bonus
YOU MUST HAVE SOME COMMERCIAL CLEANING EXPERIENCE.
Key Responsibilities:
Operational & Project Management:
- Oversee and project manage a largescale janitorial portfolio covering oversq. ft. across 45 sites ensuring consistent of service standards.
- Conduct weekly/monthly quality control inspections using digital auditing tools to monitor performance and compliance.
- Implement project planning and scheduling strategies to optimize resources track subcontractor performance and ensure operational efficiency.
- Manage budget controls ensuring subcontractor costs align with financial targets set by Domus.
- Support business expansion by onboarding and integrating new client contracts into the operational framework.
Subcontractor & Team Leadership:
- Build and maintain a highperforming network of subcontractors and cleaning teams ensuring alignment with Domus brand and service standards.
- Provide mentorship and handson training coaching teams on efficiency safety compliance and best practices in cleaning protocols.
- Enforce subcontractor compliance with legal and contractual obligations including security clearances WCB business licensing GST and liability insurance.
- Serve as the primary escalation point for all operational concerns proactively addressing challenges before they impact service levels.
Client & Stakeholder Engagement:
- Cultivate and strengthen relationships with key clients serving as the first point of contact for operations escalations and service enhancements.
- Conduct regular site visits and performance reviews to proactively address client needs and optimize service delivery.
- Deliver datadriven reporting to clients and internal teams leveraging analytics to enhance efficiency and track key performance indicators (KPIs).
Facility & Equipment Management:
- Ensure proper maintenance and operation of industrial cleaning equipment including burnishers auto scrubbers and other machinery used across the portfolio.
- Maintain a high standard of safety compliance ensuring all teams adhere to WHMIS regulations and sitespecific requirements.
Required Skills & Qualifications:
- 3 years of experience managing multisite janitorial contracts (preferably in retail commercial or institutional settings).
- Project management experience preferred ability to oversee largescale operations with multiple moving parts.
- Strong leadership & mentorship skills to guide teams manage subcontractors and drive operational excellence.
- Handson expertise with janitorial equipment (burnishers auto scrubbers etc..
- Proven problemsolving ability to navigate challenges in a fastpaced dynamic environment.
- Strong relationship management skills capable of handling client expectations resolving issues and maintaining longterm partnerships.
- Proficiency in quality assurance & compliance monitoring including digital auditing tools for site inspections.
- Excellent negotiation & communication skills ensuring clear expectations with clients teams and vendors.
Ready to Elevate Your Career
How to Apply
Send Your Resume To
Phil Adams
Email:
Phone Number :
Fax Number :
Employment Type
Full Time
