Front Office Manager
Front Office Manager
Posted on :
24-04-2025
Employer Active
1 Vacancy
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Job Description
Teamworx are delighted to be recruiting a Front office Manager for a newly opening 4star Hotel in Dublin City Centre.
This role would be an excellent opportunity for a seasoned Front Office Manager/Guest relations manager or an Assistant Front Office Manager ready to take the next step in their career.
Key Responsibilities:
- Oversee all Front Office preopening tasks including recruitment training and SOP implementation.
- Oversee and manage all Front Office and Guest Relations operations to ensure a welcoming efficient and fun environment for guests.
- Supervise checkin/checkout procedures while maintaining the highest service standards.
- Handle guest feedback actively respond to reviews across all platforms and implement service improvement strategies.
- Ensure smooth coordination of special events group bookings and room allocations in collaboration with the Reservations Manager.
- Maintain strong key control and oversee guest room security to ensure guest safety.
- Drive upselling initiatives and support revenuegenerating strategies working closely with relevant departments.
- Ensure compliance with health & safety legal regulations and hotel policies.
- Oversee billing procedures ensuring all cash handling and credit policies are adhered to.
- Promote the hotel its offerings and local activities to guests enhancing their overall experience.
Requirements:
- Minimum of two years experience in a senior Front Office or Guest Relations role within a quality hotel environment.
- A passion for delivering outstanding guest service with a strong customerfocused approach.
- Strong leadership problemsolving and organisational skills.
- Excellent communication and interpersonal skills with a friendly engaging demeanor.
- Proficiency in Front Office systems.
- Knowledge of OTA systems is advantageous but not essential.
- Ability to work in a fastpaced environment meet deadlines and adapt to a flexible schedule.
Benefits:
45000 salary Bonus
Staff discounts
Gym membership
TaxSaver benefits
Opportunity for career growth and development within a luxury hotel environment
If you are interested in this fantastic opportunity apply today. For more information or a confidential chat please call Sarah (Head of Hospitality) or Maurice (Commercial Director) on.
#retailcareer
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Employment Type
Full Time
Key Skills
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