Are you a detailoriented professional with a passion for sales operations and data analytics Do you thrive in a dynamic environment where your expertise directly contributes to business success NEXTDC is looking for a Sales Operations Specialist based in Petaling Jaya to play a crucial role in empowering our Sales and Sales Operations teams!
What Youll Do
- Track and report on sales performance metrics
- Build and maintain insightful dashboards
- Manage Salesforce administration and data analytics
- Work closely with the sales team to provide daily support
- Guide and assist staff with order processing and quoting
- Identify and implement process improvements
- Gather and relay feedback for system enhancements
- Train and support the sales organisation
- Handle data entry and customer service processing
- Ensure compliance with internal and external audit requirements
What will You Need
- Proven experience with administration reporting and dashboards
- Excellent customer service and communication skills
- Strong ability to manage multiple priorities and competing deadlines
- Experience working across multiple business units to provide complete solutions
- High level of accuracy and attention to detail
- Intermediate to advanced Excel skills (VBA preferred)
Qualifications :
- Minimum three 3 years of sales support experience in a busy sales and finance environment
- Tertiary qualification in Administration or a related field
- Proven experience with administration reporting and dashboards
- Salesforce Enterprise experience including Lightning (preferred)
- Salesforce Einstein experience (preferred)
- Salesforce Administrator certification (preferred)
- Proficiency with data management tools including Data Loader and Data Import Wizard
Additional Information :
- Seize this exciting opportunity to join one of Australias fastest growing companies and play a key contributing role in the future of AI and the digital economy
- Join an inclusive diverse and valuesdriven working culture
- Great opportunities to progress within our company (grow as we grow)
Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.
Make NEXTDC your next move.
Remote Work :
No
Employment Type :
Fulltime