Customer Support Representative

Exec Admin, Inc

Posted on : 23-04-2025

Employer Active

1 Vacancy

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Job Location

Arlington Heights, WA - USA

Hourly Salary

$ 18 - 38

Vacancy

1 Vacancy

Posted on : 23-04-2025

Job Description

This is a remote position.

Exec Admin Inc. is seeking a Customer Support Representative to provide exceptional service to customers by resolving inquiries and ensuring a positive experience. This is a fully remote position available only to candidates based in the United States. The ideal candidate is a strong communicator problemsolver and thrives in a customerfocused environment.

Responsibilities:

Respond to customer inquiries via phone email and chat in a timely and professional manner.

Assist customers with product/service information troubleshooting and issue resolution.

Maintain accurate customer records and document interactions in the CRM system.

Escalate complex issues to the appropriate team while ensuring timely resolution.

Provide feedback and insights to improve customer service processes.

Meet performance goals including response time and customer satisfaction metrics.

Requirements

Strong verbal and written communication skills.

Ability to handle customer concerns with patience and professionalism.

Basic computer skills and familiarity with customer support software.

Ability to work independently in a remote setting with strong time management.

High school diploma required; associate s or bachelor s degree preferred.

Benefits

Medical dental and vision insurance

Paid time off and retirement benefits

Flexible remote work environment

Proven experience as a Project Coordinator or in a similar role. Strong organizational and multitasking skills. Excellent verbal and written communication abilities. Proficiency in project management software (e.g., Asana, Trello, or similar). Ability to work independently in a fully remote environment. High school diploma required; bachelor s degree preferred.

Education

High School or Equivalent

Employment Type

Full Time

Company Industry

Key Skills

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About Company

Exec Admin, Inc

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Customer Support Representative

Exec Admin, Inc

Job Description

Requirements

Benefits

Employment Type

Company Industry

Key Skills

About Company

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