Under the direction of the Front of House Management Team our Host/ Server Assistant will seamlessly navigate the restaurant in each position. Youll create a positive guest experience that begins with a proper greeting and maintain an efficient and organized restaurant through managing guest flow maximizing seating running food and drinks resetting tables.
The Day to Day
- Effectively manage guest flow to maximize seating capacity.
- Communicate with Servers Bartenders and Managers to maintain proper guest flow throughout the restaurant.
- Escort guests to their table engage them in conversation and seat them accordingly.
- Accurately take reservations and modify guest status in Open Table.
- Develop a briefing sheet before each shift that will inform coworkers of shows/concerts special events and NBs.
- Possess a working knowledge of the restaurant trade area (location surroundings nearby attractions directions etc..
- Ensure that the front entrance host stand and surrounding areas are fully stocked and free from clutter and debris.
- Know all table numbers and maintain awareness of which servers are in each section.
- Fill out detailed special request forms for birthdays anniversaries NBs etc. and ensure that all coworkers are informed.
- Maintain the cleanliness of the washrooms by completing checks regularly throughout shift.
- Follow all food safety standards and systems.
- Have a strong knowledge of all food and beverage offered at Parcheggio
- Run food and drinks to tables
- Other duties as assigned or required.
Qualifications :
- Smart Serve Certified
- High attention to detail
- Ability to remain calm under pressure while working in a fastpaced environment
- Organizational skills and ability to multitask
- Strong oral and written communication skills
- Ability to maintain a level of professional urgency and momentum
- Minimum 1 year experience in customer service restaurant experience considered an asset
- Ability to lift and carry 20lbs
Additional Information :
** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however only suitable candidates will be contacted to continue the application process. **
Oliver & Bonacinis Diversity Commitment
At Oliver & Bonacini Hospitality we are committed to treating every employee with dignity and respect. We strive to be fair and just and create working environments where our employees can be at their best.
Remote Work :
No
Employment Type :
Fulltime