Facilities Management Technical Director
Facilities Management Technical Director
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a highly experienced Facilities Management Director to lead and oversee the full spectrum of FM services across a national portfolio for our strategic client Santander. This role is pivotal to the successful delivery of FM operations and plays a critical part in managing risk ensuring performance maintaining business continuity and driving service excellence.
While this is a national role with flexibility in location there is an expectation for regular presence in Milton Keynes where both the client and Colliers team are based. The successful candidate must be willing to travel across the UK to maintain service standards and manage escalations as needed.
Key Responsibilities
- Lead the implementation of the FM strategy and target operating model
- Ensure consistent FM service delivery aligned to defined performance metrics and service levels
- Oversee site inspections audits and performance reviews to validate service compliance
- Manage all outsourced service contracts ensuring adherence to contractual frameworks
- Lead supplier performance and relationship management
- Review improve and approve operational processes to drive service quality
- Manage all service quality and escalation issues across the estate
- Provide governance and oversight of commercial claims variations and adjustments
- Drive cost and commercial management ensuring alignment with fixedprice and semicomprehensive models
- Maintain strong contract management practices in accordance with Master Service Agreements (MSAs)
- Deliver comprehensive management reporting and data insight across all aspects of FM
- Lead glide path savings initiatives driving continuous improvement and operational efficiencies
- Ensure supply chain continuity and resilience strategies are embedded
- Champion business continuity and resilience planning across the FM portfolio
- Integrate FM delivery with wider CRE strategic objectives to ensure cohesive
Qualifications :
- Proven track record managing national FM portfolios with contract values in the region of 30 million
- Exceptional commercial acumen with deep experience in contract management cost control and commercial governance
- A minimum of 10 years experience managing all core FM services ideally in complex and highrisk environments
- Sector experience within banking or financial services is highly desirable though not essential
- Strong operational FM background with a clear understanding of gearing ratios benchmarking and key metrics that inform organisational design and service strategy
- Able to influence at a senior level and lead crossfunctional teams toward strategic outcomes
- Willingness to travel nationally and be centrally based in Milton Keynes as required
Additional Information :
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
