Housekeeping Supervisor
Posted on :
24-04-2025
Employer Active
1 Vacancy
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Job Description
Reporting to the Assistant Housekeeping manager responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service
- Lead and supervise Room Attendants to ensure service standards are followed and overall cleanliness
- Handle Guest concerns and react quickly logging and notifying the proper areas
- Actively participate in daily briefing daily warm up and department meetings as required
- Ensure Room Attendants are informed daily about priorities in their section
- Ongoing training coaching and development of Colleagues to impact overall departmental morale
- Build strong relationship with other departments (ie. Engineering Front Office Food & Beverage)
- Follow departmental policies and procedures
- Report necessary maintenance items
- Follow all safety and sanitation policies
- Other duties as assigned
Qualifications :
- Proficient in English (verbal & written) essential
- High school diploma or equivalent/Post Secondary Education in hospitality or related field preferred
- Minimum 2 year experience in a supervisory capacity in a hotel Housekeeping environment
- Proven training skills
- Experience with Hotel Property Management System MicrosFidelio desirable and proven computer skills required
- Proactive with a meticulous eye for detail
- Strong organizational supervisory and communication skills
- Able to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Work well in stressful highpressure situations
- Effective at listening to understanding and clarifying the concerns and issues raised by coworkers and Guest
- Must be able to perform assigned duties with attention to detail speed accuracy followthrough courtesy cooperativeness and work well with limited supervision
Additional Information :
Experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English additional languages are a plus
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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