Program Specialist WW SAFE-T
Program Specialist WW SAFE-T
Posted on :
24-04-2025
Employer Active
1 Vacancy
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Job Description
Are you customer obsessed flexible smart and analytical strategic yet focused hungry and passionate about ecommerce experienced and entrepreneurial leader with a strong work ethic If yes this opportunity will appeal to you.
The ideal candidate will be enthusiastic about managing challenging lengthy projects across multiple teams and locations. We are looking for a Program Specialist who shares Amazons passion for the customersomeone who understands the importance of compelling delivery programs in creating an overall customer (seller and buyer) experience.
In this role you will be responsible for working closely with sellers operations and WW POCs and identify/alleviate their acute/short terms issues. You will also partner with product management teams to identify long term delivery and fulfillment features and programs to improve the seller and customer experience on the Amazon platform. This role holder is expected to be the program SME who can audit SAFET investigations operations and work closely with them to improve SX.
Key job responsibilities
The Program Specialist in this role will have the below responsibilities
1 Analyze SOPs and data behind SAFET claims and identify process improvement ideas targeting improvement of Seller experience Investigator experience and operational efficiency.
2 Audit Investigations Operations regularly to identify SOP/Process ambiguities and work with WW Store POCs to get these fixed.
3 Support with needed operational activities for launching SAFET in new Stores/Programs and new initiatives in existing Stores/Programs that we support.
Bachelors degree
Experience with Microsoft Office products and applications
Knowledge of SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The ideal candidate will be enthusiastic about managing challenging lengthy projects across multiple teams and locations. We are looking for a Program Specialist who shares Amazons passion for the customersomeone who understands the importance of compelling delivery programs in creating an overall customer (seller and buyer) experience.
In this role you will be responsible for working closely with sellers operations and WW POCs and identify/alleviate their acute/short terms issues. You will also partner with product management teams to identify long term delivery and fulfillment features and programs to improve the seller and customer experience on the Amazon platform. This role holder is expected to be the program SME who can audit SAFET investigations operations and work closely with them to improve SX.
Key job responsibilities
The Program Specialist in this role will have the below responsibilities
1 Analyze SOPs and data behind SAFET claims and identify process improvement ideas targeting improvement of Seller experience Investigator experience and operational efficiency.
2 Audit Investigations Operations regularly to identify SOP/Process ambiguities and work with WW Store POCs to get these fixed.
3 Support with needed operational activities for launching SAFET in new Stores/Programs and new initiatives in existing Stores/Programs that we support.
Bachelors degree
Experience with Microsoft Office products and applications
Knowledge of SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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