Housekeeping Supervisor

Parker House Hotel

As you pass through the sculpted bronze doors of this luxury Boston hotel you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at Americas oldest continuouslyoperating on the Freedom Trail guests enjoy grand views of historic downtown Boston distinguished dcor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill Faneuil Hall Marketplace Quincy Market the Financial District shopping and more. Just 2.5 miles 1015 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property.

The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms public areas back of house and landings meet Omni four star/four diamond standards. The candidate will inspect the cleaning and servicing of all rooms as well as log any repairs or discrepancies of guest rooms. The candidate will also ensure that all guest room attendants have appropriate linens and supplies

• Assign special projects as directed by the Director of Housekeeping.
• Report any needed repairs or discrepancies of guest rooms.
• Ensure that all Guest Room Attendants have appropriate supplies and linens.
• Assist in the cleaning of guest rooms when necessary.
• Assist in processing AM and PM room status reports.
• Ensure that the Guest Room Attendants linen cart is neat and well organized.
• Ensure that linen closets on guest room floors are completely stocked.
• Maintain supply cage stock neat and clean at all times.
• Must have all guest rooms punched in via the phone after completion.
• Ensure VIP rooms are inspected ASAP.
• Ensure check out/vacated rooms are a priority.
• Knowledge of hotel facilities and events.
• To ensure hotel guest and associates are maintained in a safe and secure environment.
• Inspect the cleaning and servicing of guestrooms and public areasEncourages and builds mutual trust respect and cooperation among coworkers. Treats coworkers fairly and equitably.
• Maintain a professional neat and organized appearance according to Omni standards.
• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department trainings and meetings.
• Perform any other duties required by management

• Must have at least 1 year of prior supervisory/Coordinating experience in Housekeeping.
• Ability to maintain 4Diamond level cleanliness standards.
• Ability to work with management on special projects.
• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance attitude and performance.
• Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.
• Prior housekeeping experience required or other relevant environmental services experience.
• Stand or walk for an extended period or for an entire work shift. Requires frequent bending reaching overhead and squatting.
• Must be willing to work flexible hours as needed during busy times and highprofile events including nights weekends and holidays.
• Candidate must be able to work in a fastpaced environment and be able to handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.

• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.

• Must meet standards of appearance and maintain a high level of personal hygiene at all time.
• Ability to communicate both verbally and in writing in English with guests management and coworkers.
• Computer literacy to include: Payroll systems