NetSuite Administrator at SportRx an online eyewear destination San Diego CA Hybrid 3 days in office)
COMPANY OVERVIEW
SportRx is a dynamic and innovative San Diegobased eyewear company dedicated to helping people see better while doing the activities they love. We thrive on creativity teamwork and a companywide commitment to delivering outstanding products through memorable customer experiences. We work with top brands like Nike Oakley and RayBan to provide unparalleled preand postpurchase service. At SportRx customer satisfaction is paramountso much so that saying no to a customer requires a supervisors approval. The SportRx work culture is fun collaborative inclusive and geared toward growth.
JOIN OUR TEAM AS A NETSUITE ADMINISTRATOR
Are you ready to play a critical role in optimizing business processes and integrations in a growthoriented environment SportRx is searching for a talented NetSuite Administrator eager to blend technical expertise with handson development skills to streamline our eCommerce operations. Youll ensure our NetSuite ERP runs smoothly while implementing key enhancements through scripting automation and integrations.
THE ROLE
Were looking for a NetSuite Administrator to lead our ERP optimization initiatives. This is an exciting opportunity to support and enhance our B2C retail operations working closely with Finance IT and Sales teams. Youll administer customize and develop solutions within NetSuite ensuring optimal performance and continuous improvement. If youre passionate about leveraging technology to drive efficiency and enjoy working in a collaborative environment wed love to hear from you!
KEY RESPONSIBILITIES:
- NetSuite System Administration:
- Administer and maintain the NetSuite ERP system ensuring optimal performance and system configuration.
- Customize NetSuite functionalities including record types workflows forms and permissions to align with business requirements.
- Manage user roles permissions and security settings within NetSuite.
- Oversee system updates and patches; perform routine maintenance tasks to ensure system reliability.
- Develop and implement customizations using SuiteScript 2.0 to enhance system capabilities.
- Automate and streamline business processes through SuiteFlow building and troubleshooting custom workflows scripts and reports.
- Data Management and Integrations:
- Oversee data import/export processes (CSV Excel web services) to ensure data integrity.
- Manage thirdparty integrations with experience in Celigo and Magento integrations highly desirable.
- Implement and maintain API integrations (RESTlets SOAP web services) to support business operations.
- Develop and maintain custom reports and dashboards using SuiteAnalytics to support management and business operations.
- Monitor and analyze KPIs and metrics related to eCommerce and retail performance such as sales conversion rates customer acquisition cost and inventory turnover.
- Experience with NetSuite Analytical Warehouse (NSAW) is highly desirable.
- Project Management and Communication:
- Lead NetSuiterelated projects including upgrades new module implementations and system migrations.
- Collaborate with crossfunctional teams especially Finance IT and Sales to gather requirements and implement solutions.
- Provide training and support to endusers on NetSuite best practices and troubleshooting.
- Document system processes workflows and user guides to facilitate knowledge sharing.
QUALIFICATIONS:
- Education and Certifications:
- Bachelors Degree in Computer Science Information Systems Business Administration or a related field.
- NetSuite Certifications (e.g. NetSuite Administrator or NetSuite ERP Consultant) are highly desirable.
- Additional certifications in project management (e.g. PMP Agile) or eCommerce platforms are a plus.
- Minimum of 3 years of NetSuite Administration experience particularly in a B2C retail/eCommerce environment involving physical products.
- Experience in the optical industry (eyewear optical products or medical devices) is highly desirable.
- Proven experience supporting eCommerce platforms order management systems and inventory management.
- Proficiency in NetSuite ERP including Financials Inventory and CRM modules.
- Experience with SuiteScript 2.0 and SuiteFlow for system customization is highly desirable.
- Familiarity with integration platforms especially Celigo.
- Strong data management skills including experience with data import/export and API integrations.
- Proficiency in data analytics and reporting tools.
- Detailoriented with a commitment to data integrity.
- Strong problemsolving abilities and adaptability to changing business needs.
- Excellent communication and interpersonal skills with the ability to collaborate effectively with internal teams and external vendors.
- Ability to manage multiple projects and meet deadlines in a fastpaced environment.
COMPENSATION AND BENEFITS:
- Compensation: The estimated annual base salary for this role is $100k $125k. Actual compensation is based on factors such as jobrelated knowledge skills qualifications and experience.
- Benefits: SportRx offers a comprehensive and competitive benefits package including medical dental life insurance longterm disability (LTD) a flexible spending account (FSA) and the option to purchase additional voluntary benefits.
- 401(k) matching: After a 3month waiting period SportRx will match up to 4 of the employees elected contribution to their retirement plan.
- Time off: After 90 days of employment SportRx offers a flexible timeoff policy and trusts employees to take vacation when needed.
- Staff discount: All staff members receive an annual product allotment and discounts to ensure they are testing and loving SportRx gear.
Required Experience:
Unclear Seniority