Warranty Administrator
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Job Location:
Huntsville - Canada
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Drive for Excellence
Huntsville Honda Huntsville Dodge and Hyundai of Muskoka are part of Performance Auto Group a leading automotive group whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team customers partners and communities. Our core values as an organization are the principles we were built on that guide us today:
Great Experience:Every customer is entitled to a great experience
Integrity:We are honest and transparent in our actions
Diversity:We are stronger through the inclusion of people brands and ideas
Innovation:We passionately embrace opportunities for new and continuous improvements
Empowerment:We encourage and support our people in taking initiative
Giving Back:We positively impact the communities in which we live work and raise families
We are looking for aWarranty Administratorto join our team at Performance Auto Group Muskoka Region in beautiful Huntsville Ontario. The Warranty Administrator is responsible for administering processing and authorizing warranty claims to the distributor and reconciles them accordingly. They also provide support to the Service department with warranty administration activities and assist with customer inquiries.
Heres what youll deliver:
Process and submit warranty claims in a timely manner for Huntsville Dodge Huntsville Honda and Hyundai of Muskoka.
Complete all documentation required to process the claims.
Process warranty claims to manufacturers for payment.
Follow up on claims to obtain prompt payment.
Close out all warranty work orders on a daily basis.
Make up and submit all warranty claims and extended warranty claims reconcile the credit memos from these sources and post credit memos into accounting.
Weekly reports sent out to Managers for outstanding claims.
Tracks warranty parts by tagging them with repair order number date of replacement and date on which part may be disposed of.
Follow up on any outstanding warranty claims to keep receivables current.
Stay up-to-date on all new technical bulletins and recall circulars.
Ability to work in adherence to company safety standards at all times.
Backup Reception answering phone calls and assisting visitors as required
Backup for the Ministry of Transportation (MTO) process
Backupfor phone coverage in the Business Development Centre as needed
Comply with all company policies standards and procedures.
Other duties as required by management.
What do you need to succeed
High School Diploma or GED is required.
Minimum 1 year of automotive service experience preferred.
Must have valid Class G or G2 Ontario drivers license and clean drivers abstract.
PBS software experience is an asset.
Ability to exhibit professionalism with a positive attitude under pressure.
Strong attention to detail.
Able to deal with people sensitively tactfully diplomatically and professionally at all times.
Proven data entry data editing and typing skills.
Experience in all aspects of customer service and people management.
Able to effectively communicate both verbally and in writing.
Excellent interpersonal and time management skills.
Ability to perform in a changing environment and meet deadlines in a timely manner.
Ability to exhibit professionalism with a positive attitude under pressure.
Must be willing to be flexible with work schedules.
Whats in it for you
Excellent management support and guidance
Opportunities through our Internal career development program
Access to health dental and vision insurance and group RSP
Disability critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your familys wellness
Discount on vehicles service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities!
Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees 23 brands and 44 locations in Brampton Brantford Bolton Grimsby Huntsville Mississauga Oakville Orangeville St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct Ontarios largest indoor used car showroom.
Job Type: Full-time permanent
We thank all applicants; however only those contacted for an interview will be considered. Please apply through or email . Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.
Required Experience:
Unclear Seniority
Key Skills
- OEM
- Customer Service
- Organizational skills
- Algebra
- Computer Skills
- Dealership Experience
- Mechanical Knowledge
- Service Writing
- Filing
- Administrative Experience
- Automotive Service
- Writing Skills
About Company
Performance Auto Group is Ontario's Leading Automotive Group. Experience The Performance Difference At Our 29 Locations and 4 Collision Centres Across Ontario.
