Equipment Service Manager-Sioux Falls
Equipment Service Manager-Sioux Falls
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1 Vacancy
Job Description
TranSource Truck & Equipment Inc. is currently looking to hire an Equipment Service Manager for our Sioux Falls South Dakota branch.
Description
A Service Manager must be able to:
- Oversee the daily operations of the service department
- Provide leadership at branch level and work with others to ensure customer satisfaction
- Lead and Supervise Technicians in shop and field
- Oversee the scheduling of repairs arrival and departure of customer machines and rentals
- Provide leadership and guidance to the technicians in diagnosing and repairing equipment to possibly include compactors excavators loaders and other heavy construction equipment.
- Respond promptly to customer needs in a positive supportive and timely manner to ensure maximum value for work performed
- Communicate job progress to the customer as needed and follow up with customers after the repair is completed to ensure customer satisfaction
- Complete service reports and maintain clear customer records
- Schedule routine visits to key accounts
- Work with the General Service Manager to provide a safe operation for the employees as well as control expenses monitor shop efficiency and maximize overall shop profitability
Qualifications:
- 2year technical degree or several years of comparable shop experience. Prefer someone with equipment management experience.
- Knowledge of diesel engines hydraulics transmissions undercarriage track systems and components pneumatic electrical and fuel systems is a plus
- Positive attitude and desire to provide outstanding and professional customer service
- Proficient written verbal and computer skills
- Ability to maintain safe and clean work environment
- Must be able to pass a drug and background screening and have an insurable driving record.
There are several benefits we offer including:
- Competitive compensation package including Salary plus Bonus
- Health Dental Vision and Life Insurance
- 401(k) with company match
- Paid Vacation Sick and Holidays
- Ongoing technical training
- Advancement Opportunities
Apply online at branch or submit resume and cover letter to:
Required Experience:
Manager
Employment Type
Full-Time
