Game Producer Technical Operations - Diablo Immortal

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The minions of are growing stronger...

Join us as we write a new chapter in the Diablo universe! Diablo Immortal an action RPG mobile game set in the world of Sanctuary allows players to slay demons anywhere at any time in the palm of their hands!

Were seeking aGame Producerfocused onLiveTechnicalOperations to help manage our fastpaced multipatch development environment. This role is all about coordinating the technical and operational work between the Engineering QA and external technical teams to deliver highquality live updates and patches. Youll own planning tracking issue triage and communication with internal and regional teams while supporting live service needs around the clock.

This role is anticipated to be a hybrid work position with some work onsite and some from home. The home studio for this role is Irvine CA.

Responsibilities

• Support the planning and coordinating game launches patches and service updates in partnership with senior producers and the technical team.

• Be the main point of contact and communication facilitator between the two technical teams one at Netease located in China and one at Blizzard in the US.

• Helped manage and track technical roadmaps and projects with the engineering team.

• Assist in the issue triage and submission process during release cycles.

• Communicate patch timelines key dates and blockers to relevant stakeholders clearly and proactively.

• Regularly sync with team leads to provide status updates on live content deployments and ongoing risks.

• Serve as a point of contact for regional teams on live service concerns escalating as needed.

• Collaborate with the Technical Lead to serve as a point of contact for technical concerns and projects both internal and external.

• Participate in infrastructure and publishing discussions to stay aligned on release readiness.

• Be part of the live support rotation and contribute to issue resolution when serviceimpacting problems arise.

Minimum Requirements

• Minimum 3 years of experience working on live software services in a producer project manager or similar role.

• Proven ability to develop manage and maintain complex schedules efficiently.

• Strong track record of driving projects to successful and timely completion.

• Excellent communication skills with the ability to convey information clearly and concisely to both key stakeholders and the broader team.

• Solid understanding of game development processes and project management principles.

• Exceptional attention to detail ensuring all aspects of the project are carefully managed.

Bonus Points

• Experience with engineering tools or technical production.

• Passion for action RPGs and gaming in general.

• Previous experience working on mobile game development or liveservice mobile games.

• Chinese proficiency especially technical terms as one of the bonus criteria.

Your Platform

Best known for iconic video game universes including Warcraft Overwatch Diablo and StarCraft Blizzard Entertainment Inc. () a division of Activision Blizzard which was acquired by Microsoft (NASDAQ: MSFT) is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industrys most critically acclaimed and genredefining games over the last 30 years with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Xbox PlayStation Nintendo Switch iOS and Android.

Our World

Activision Blizzard Inc. is one of the worlds largest and most successful interactive entertainment companies and is at the intersection of media technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty World of Warcraft Overwatch Diablo Candy Crush and Bubble Witch. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries making us the largest gaming network on the planet!

Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical emotional and financial wellbeing for Every World weve got our employees covered.

The videogame industry and therefore our business is fastpaced and will continue to evolve. As such the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications Let us decide! Research shows that women and members of other underrepresented groups tend to not apply to jobs when they think they may not meet every qualification when in fact they often do. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position please email your request to General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity age marital status veteran status or disability status among other characteristics.

Rewards

We provide a suite of benefits that promote physical emotional and financial wellbeing for Every World weve got our employees covered! Subject to eligibility requirements the Company offers comprehensive benefits including:

• Medical dental vision health savings account or health reimbursement account healthcare spending accounts dependent care spending accounts life and AD&D insurance disability insurance;
• 401(k) with Company match tuition reimbursement charitable donation matching;
• Paid holidays and vacation paid sick time floating holidays compassion and bereavement leaves parental leave;
• Mental health & wellbeing programs fitness programs free and discounted games and a variety of other voluntary benefit programs like supplemental life & disability legal service ID protection rental insurance and others;
• If the Company requires that you move geographic locations for the job then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary fulltime employees and interns with the Company. You can learn more by visiting the U.S. the standard base pay range for this role is $29.81 $55.14 Hourly. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately your specific range and offer will be based on several factors including relevant experience performance and work location. Your Talent Professional can share this roles range details for your local geography during the hiring process. In addition to a competitive base pay employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates new hire compensation is negotiable.