At Amazon were working to be the most customercentric company on earth. One customer experience that were constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders no matter how large or small are delivered where and when they need them as quickly accurately and cost effectively as possible. To meet this goal Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new programs and services. You will help with the adoption of these new services and tools as a critical member of the Seller Fulfillment Services Team.
Identify design develop implement and execute new and existing processes policies goals and solutions to increase adoption of fulfillment solution that enhance the overall customer experience. Drive development efforts and manage priorities for project/program completion including operational solutions. Create schedules identify and communicate risks to stakeholders define risk mitigation strategies and facilitate appropriate engineering solutions. Develop system requirements to streamline and simplify tools used to manage and enhance the operational productivity accuracy and effectiveness when helping deliver performance to customers. Evaluate effectiveness of current or future fulfillment channel performance. Collaborate with other departments to integrate with business systems and processes. Resolve problems concerning transportation logistics systems supply chain and fulfillment operations. Maintain metrics reports and process documentation to monitor and analyze delivery performance and key business performance indicators. Manage crossfunctional teams and/or third partyvendors for implementation of project/program requirements.
Key job responsibilities The Sr. Product Manager will be responsible for building customer facing products that simplify the ability of our sellers to operate their business on Amazon marketplace unlocking their true fulfilment potential. With a goal to improve customer and seller experience at every opportunity this individual will work backwards from customer needs to reduce Seller friction and in turn empower them to better control their business through our suite of products.
About the team Amazons Seller Fulfillment Services team builds products/software to help the hundreds of thousands of Amazon Sellers ship their orders from their own warehouses directly to our Customers.
5 years of product or program management product marketing business development or technology experience Bachelors degree or equivalent Experience with feature delivery and tradeoffs of a product Experience owning/driving roadmap strategy and definition Experience with end to end product delivery
Experience owning/driving roadmap strategy and definition Experience with end to end product delivery Experience with feature delivery and tradeoffs of a product
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
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