Administrator III - EDI Operations
Administrator III - EDI Operations
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
PRIMARY DUTIES AND RESPONSIBILITIES:
Job Summary:
We are seeking a dynamic candidate to support operations within the EDI environment in the healthcare industry. The role involves monitoring investigating and resolving issues within the Cencora production multiplatform Electronic Data Interchange (EDI) environment. The candidate will be responsible for communicating with external trading partners and internal stakeholders to drive issue resolution and process improvement. This role requires a commitment to adhere to a 24x7 roster including early mornings days nights and weekends as per a rotating shift schedule.
Primary Duties and Responsibilities:
Provide production support analyze and resolve common production errors caused by routing issues translation errors data discrepancies connectivity failures and configuration issues.
Work closely with business users and partners for the resolution of production issues.
Monitor transactional activity within the Cencora multiplatform/multienvironment EDI system.
Work with service providers to ensure businesscritical EDI transactions are received sent and delivered and SLAs are met.
Use standardized tools SOPs and rule sets to ensure service delivery provide optimal communications and record analytical information needed for the continuous improvement cycle.
Develop and optimize business processes in support of partner onboarding and other EDI organizational tools.
Support other Cencora EDI teams with both daytoday issues and project activities.
.
.
EDUCATIONAL QUALIFICATIONS:
Bachelors Degree in Computer Science Information Technology or any other related discipline or equivalent related experience.
WORK EXPERIENCE:
4 years of experience in B2B integration implementation and support experience utilizing EDI products.
Strong experience with IBM Sterling Integrator or Axway B2B Interchange.
Prior experience using Axway to support data exchange is preferred.
Experience with handling most EDI formats is a must including ANSI X12 and EDIFACT.
Knowledge and experience troubleshooting SAP IDOC datarelated issues.
Experience in developing implementing and supporting business flows within EDI.
SKILLS & KNOWLEDGE:
Behavioral Skills:
Critical Thinking
Detail Oriented
Impact and Influencing
Interpersonal Communication
Multitasking
Problem Solving
Time Management
Technical Skills:
Understanding of ANSI X12 EDI standards and knowledge of EDI Integration.
Understanding of production support support structure ticketing tools like ServiceNow shared mailbox support SLAs.
Understanding interconnection of applications (Enterprise Application Integration) in a production environment.
Experience in analyzing and reporting transaction failures and file delivery failure issues.
Good communication reasoning and analytical skills.
Understanding of EDI transactions ITX mapping knowledge B2B Integration and business process analysis/development.
Tools Knowledge:
Knowledge of IBM Sterling B2B Integrator Dashboard and different sections inside the tool to handle Production Support scenarios.
Experience with Axway B2BI and Lightwell B2B Framework.
Experience with Oracle Database.
Experience with SQL Developer.
Commitment:
Ability to support 24x7 system activity during assigned shifts as per a rotating shift schedule including early mornings days nights and weekends.
If you are a proactive individual with a strong background in EDI operations and the ability to thrive in a dynamic environment we invite you to apply for this exciting opportunity.
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full timeAffiliated Companies
Affiliated Companies: CENCORA INDIA TECHNOLOGY SERVICES PRIVATE LIMITEDEqual Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.
The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are nondiscriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a requestbyrequest basis. Messages and emails regarding anything other than accommodations requests will not be returned
Required Experience:
Unclear Seniority
Employment Type
Full-Time
