Orthopaedic Specialty Group P.C. currently has an opening for a Receptionist. Responsibilities include but are not limited to:
- Greet and discharge patients/visitors in a prompt courteous and helpful manner
- Assist patients with Clearwave checkin process
- Upon checkin verify demographics insurance eligibility referrals and authorizations
- Obtain referrals/authorizations if necessary
- Collect copays and outstanding balances from patients
- Provide patients with appropriate new patient paperwork
- Register patients if necessary
- Schedule appointments including but not limited to followups and consults
- Responsible for cashing out and balancing nightly
- Schedule flexibility required as employee many need to open or close an office and/or change locations
- Perform daily chart checks for future visits to include insurance verification referrals and authorizations
- Scan/import clinical forms daily
- Answer phones transfer and/or direct calls during busy times
- Responsible for distribution of medical records xrays prescriptions and medications to patients as authorized by other departments left at the front desk for patient pickup
- Ensure release form has been completed and payments received when applicable
- Distribute FMLA/Disability/Medical Record Release paperwork when requested by patient. Collect authorization payment and update log.
- Act as liaison between patient and other staff including medical assistants physicians physician assistants administrative assistants etc.
- Keep waiting room neat and presentable at all times
- Maintain excellent communication with medical assistants and patients regarding wait times or physician delays
- Maintain patient confidentiality
Qualifications
- Minimum of a high school diploma or GED.
- Secondary training in business school or college preferred.
- 1 Year of experience in a medical office as a receptionist/appointment scheduler a plus.
Candidates will be courteous articulate and reliable; must be able to multitask in a busy professional fastmoving environment while maintaining excellent customer service.
OSG offers a pleasant professional work environment competitive wages and comprehensive benefits including generous paid time off.
Orthopaedic Specialty Group P.C. is an Equal Opportunity Employer.