Call Center Customer Service
Call Center Customer Service
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Salary Not Disclosed
1 Vacancy
Job Description
Looking for a Great Opportunity working in a Fun Environment with Excellent Earning Potential
Do you enjoy customer service and collaborating with your team to make a real difference
MercedesBenz of Indianapolis is hiring a Business Development / Customer Service Representative
- No Cold Calls
- No Sales Calls
- Hourly plus Bonuses
- Full Time with Excellent Benefits
- Great Work Life Balance
- Family Owned and Operated
Responsibilities
- Receive inbound service calls and set appointments/answer questions for our service department
- Respond quickly to internet & phone inquiries using email scripts and templates.
- Follow up with Customer Concerns and Questions by Discuss with Management Team
- Maintain positive relationships with teammates and dealership management.
- Utilize CRM tracking system daily.
Qualifications
- At least one previous role based in customer service or Call Center Required
- Previous Dealership BDC Experience and CDK experience a Plus!
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid drivers license
Benefits
- Medical Dental & Vision Insurance
- 401K Plan Match
- Short & Long Term Disability
- Paid time off and vacation Earn up to 10 Days Off Year One!
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Long term job security
- Discounts on products and services
Employment Type
Full-Time
