Operations Senior Director
Operations Senior Director
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Job Description
VIRTUS Data Centres is the UKs fastestgrowing data centre provider. We own design build and operate some of the most energyefficient flexible and secure data centres in Europe.
In 2023 we announced our expansion into continental Europe starting with Berlin and growing across the region. At VIRTUS we aim to be a positive force in the fourth industrial revolutiondelivering innovative solutions while staying rooted in our values: Care Helpful Pride Reliability and Dedication.
Duties and Responsibilities
The role includes but is not limited to the following:
Holds the responsibility of the Safety of Virtus personnel contractors and customers within Virtus Data Centre
Provide strategic leadership and direction to the operations team including data Centre managers technicians and support staff.
Oversee all aspects of data Centre operations including facility management maintenance security and compliance.
Develop implement and continuously improve operational policies procedures and best practices to ensure adherence to Virtus processes industry standards and regulatory requirements.
Develop staff capabilities through programs and training ensuring career development objectives are met.
Collaborate with crossfunctional teams including engineering sales and customer service to drive operational excellence and customer satisfaction.
Monitor and optimize key performance metrics such as uptime efficiency and capacity utilization to meet SLAs and business objectives.
Lead continuous improvement initiatives to enhance operational efficiency reduce costs and mitigate risks.
Manage vendor relationships and thirdparty service providers negotiating contracts and ensuring service level agreements are met.
Develop and manage and refine the operations budget forecasting expenses and identifying opportunities for cost savings and optimization.
Stay informed of industry trends emerging technologies and best practices in data Centre operations and make recommendations for adoption as appropriate.
Foster a culture of safety ownership & accountability deliver results and collaboration within the operations team promoting employee development and engagement.
What success looks like in 12 months:
Operational Excellence: The Berlin data centre operates at peak efficiency with all systems and processes running smoothly and reliably. KPIs indicate high levels of performance and minimal downtime.
Client Satisfaction: Clients report high levels of satisfaction with the operational support and service provided by VIRTUS Data Centres. Client retention and engagement metrics show positive trends.
Team Performance: The operations team is cohesive motivated and highly effective. Team members demonstrate increased skills and performance contributing to overall operational success.
Cost Management: Operational costs are managed within budget with identified costsaving initiatives successfully implemented. Resource utilization is optimized.
Continuous Improvement: Significant improvements in operational processes and procedures have been achieved leading to enhanced efficiency and reliability. The data centre has adopted new technologies and best practices that position VIRTUS as an industry leader.
Compliance and Safety: The data centre is fully compliant with all industry standards and regulations. Health and safety metrics show a safe working environment with no major incidents.
Person Specification
Qualifications:
Bachelors degree in engineering business administration or related field; masters degree preferred.
Minimum of 10 years of experience in data Centre operations with at least 5 years in a senior leadership role.
Proven track record of successfully managing largescale data Centre facilities including experience with missioncritical infrastructure and highavailability environments.
Strong leadership and management skills with the ability to inspire and motivate teams to achieve goals and drive results.
Excellent communication negotiation and interpersonal skills with the ability to effectively interact with stakeholders at all levels.
Indepth knowledge of data Centre operations industry standards and regulatory requirements such as ISO Uptime Institute and GDPR.
Strategic thinker with a focus on innovation continuous improvement and delivering exceptional customer experiences.
Demonstrated ability to navigate complex business challenges make sound decisions and drive change in a dynamic environment.
In line with VIRTUS Vetting Policy the successful applicant must be willing to undergo a BS7858 screening process.
Additional Information
VIRTUS is an equal opportunity employer. As part of our commitment to fight for equality we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
We reserve the right to close this post for applications should sufficient applications be received.
Search Firm Representatives Please Read Carefully
VIRTUS Data Centres does not accept unsolicited support from search firms for employment openings. CVs/resumes submitted by search firms to any VIRTUS employee without an active written search agreement for a specified role will become the property of VIRTUS. No fees will be paid for candidates hired from agency submissions made without such an agreement. Existing agency partnerships must adhere to positionspecific terms outlined in their agreements. Please refrain from calling or emailing regarding this matter.
Employment Type
Full Time
