Guest Services Agent
Guest Services Agent
Posted on :
23-04-2025
Employer Active
1 Vacancy
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Job Description
- Welcoming guests to the hotel whilst providing prompt courteous and efficient check in and check out
- Assisting guests with requests and creating memorable experiences
- Ensuring timely and efficient delivery of guest amenities and ensuring the security of our guests and their possessions
- Daily liaison with interdepartments such as food & beverage and housekeeping for guest movements requests and activities
- Meeting and exceeding guest expectations and confident handling of customer complaints in an efficient and proactive manner
Qualifications :
Diploma in Hospitality Management or equivalent Tertiary degree in Hospitality.
Additional Information :
What we are looking for
- A natural ability to authentically connect with people
- Excellent time management skills
- Previous Front Office experience within a luxury environment is desirable
- Previous experience with Opera Cloud is an advantage
- Exceptional communication skills
- Flexibility to work various shifts including weekends evenings and public holidays
- A passion for hospitality and enthusiasm for people
- Candidates to have work right in Australia (we are opened for Full Time Part Time and Casual employment opportunity)
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
Key Skills
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