Senior Business Analyst
Senior Business Analyst
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Job Description
Working as a part of the Revenue Operations team the role requires you to work closely
with senior leadership sales marketing and customer success functions for helping them
take datadriven decisions.
Roles and responsibilities
Collaborate with crossfunctional team members to come up with actionable high impact
insights across product lines and functions.Semiindependently develop and implement regular reporting of key performance metrics
including forecasting funnel analysis pipeline management etc.Communicating findings to stakeholders and taking initiatives for improving business
performance.Ensure that data and analysis is presented in a format that is appropriate for a varied
audience using data visualization dashboards or other methods.Utilize strong database skills to work with large complex data sets to extract insights.
Filter and cleanse unstructured (or ambiguous) data into usable data sets that can be
analysed to extract insights and improve business processesUsing advanced analytics and metrics to improve processes and provide datadriven
forecasts of potential costs revenues and risks of business initiatives
Qualifications :
Bachelors or Masters degree in Business Analytics or a related field from premier institutions with work experience of 4 to 7 years. Work experience in ecommerce internet software and SaaS industries is a plus.
Key Skills/Requirement:
A passion for helping organizations understand how to solve problems through advanced
data analytics in a fastpaced technologyoriented environment.Familiarity with database technologies and tools for data transformation and processing (SQL knowledge is mandatory). Prior experience in data modelling advanced Excel is preferred
Experience in building management dashboards and driving sales metrics with a visualization tool such as Tableau Power BI etc.
Experience in transforming business requirements into analytical models designing algorithms developing reports from structured & unstructured data to provide actionable insights for the sales team preferably using python.
Hands on any CRM experience with basic understanding of sales processes and knowledge of key sales metrics
Additional Information :
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
