Network Development Engineer BackboneInterconnect Technical Operations

Amazon Web Services is looking for a highly motivated and technically savvy Network Development Engineer to help develop and scale one of the worlds largest and most complex networks. We develop new and innovative ways to scale and expand our network whilst delivering operational excellence to our customers.

This opportunity sits within our Backbone Network Development organization where the team is responsible for planning developing and acquiring the network that drives Amazons internal infrastructure as well as connecting Amazon to the rest of the world.

As a technical leader he/she will manage complex stakeholder relationships both technical and commercial. A love for working with new technologies and pushing the envelope on existing technology is essential!

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
Provide critical network operations support to internal customers dive deep into circuit performance to identify and troubleshoot chronic problems such as active and passive L1/WDM related issues latency spikes interconnectivity issues and BGP routing.
Conduct data acquisition and to support service assurance and performance management of the services provided by the suppliers.
Develop mechanisms to automatically engage suppliers for chronic circuits.
Develop mechanisms to track RFOs for chronic circuits ensuring we dont have repeat offenders and drive service improvement plans where appropriate.
Deliver a solution to maintain carrier escalation matrices and uptodate contact details.
Influence carriers and work closely with them to open and adapt their ticketing system APIs to AWS requirements (ticketing and maintenance notifications).
Build an effective process for working with the backbone business development team the backbone provisioning team and the network operations team to ensure services are delivered and maintained per technical specifications and service level agreements.
Create and review documentation and processes regarding recurring operational issues new standard operating procedures knowledge transfer material etc.
Identify and drive opportunities to automate repeatable networking tasks through creation and maintenance of scripts and tools.
Deliver availability latency and utilization reports of the backbone network on a regular cadence.

A day in the life
This is an excellent opportunity to join Amazons world class technical teams working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employeeled and companysponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

Work/Life Balance

We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

Experience with eBGP internet routing Deployment/troubleshooting experience.
Optical transport (L1/WDM) experience
Linux/Unix working environment experience

Experience with automation scripting using Python Bash Shell and/or Perl

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.

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