Internal Firm Services- Change Communications- Senior Associate

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS Brand & Communications

Management Level

Senior Associate

Job Description & Summary

At PwC our people in corporate affairs and communications are responsible for managing and coordinating the organisations internal and external communications public relations and corporate reputation. They focus on developing and implementing strategies to effectively communicate the organisations mission values and initiatives to various stakeholders including employees customers investors media and the general public.

Those in internal change and communication at PwC will be responsible for developing and implementing effective communication and change strategies and initiatives targeted at internal stakeholders within the organisation. You will focus on fostering clear and consistent communication channels to inform engage and align employees with the organisations goals values and initiatives.

Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives needs and feelings of others.
• Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

Job title: Writer and Editor Change & Communications

Level: Senior Associate 2

Line of Service:IFS

About the Job

Introduction to PwC Service Delivery Center

• PricewaterhouseCoopers Service Delivery Centre (Kolkata) Private Limited is a joint venture in India among members of the PricewaterhouseCoopers Network that will leverage the scale and capabilities of its network. It is a member firm of PricewaterhouseCoopers International Limited and has its registered office in Kolkata India
• The Delivery Center will provide a professional an opportunity to work in a dynamic environment where you will have the ability to develop process and quality based skills

Reporting structure & key relationships

This should include detail on:

Line Manager

Number of reports if applicable)

Priority team relationships

Key client relationships

Line Manager: Solomon John

Job Description

Main purpose of the job and key background information

Job description:

• Write edit and produce communications for internal audiences
• Ensure internal messages are communicated to employees in a clear timely and effective manner using a high impact writing style and format
• Create specific communications action plans timelines and defined deliverables that support the communication of internal messages
• Collaborate with internal stakeholders to integrate employee communications content into overall company goals and messaging
• Support the development of an employee communications strategy and of the strategy
• Review and edit communications drafted by internal stakeholders

Requirements These should include essential & desirable

requirements such as:

Level of experience

Education/qualifications

Industry experience

Technical capability

Sales/BD capability

Metrics

Key personal attributes

Consulting experience

Level of experience

• 3 to 4 years professional experience in internal/corporate/employee communications

Education/qualifications

• Graduate/Postgraduate preferably in English Literature/Mass Communications/Journalism or related fields

Skills required:

• Have proven ability to create engaging and informative content and craft key messages related to employee/human resources matters
• Have outstanding listening and communications skills both written and oral
• Work hand in hand with stakeholders to synergize corporate messaging
• Be proficient in multiple forms of communications technologies and approaches
• Be adaptable proactive deadlinedriven and detailoriented
• Demonstrate expert proficiency with MS Office and GSuite Applications

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Behavior Change Communication Business Communications Business Partnering Change Impact Analysis Change Management Coaching and Training Communication Communications Management Communications Strategy Community Organizing Content Creation Copywriting Corporate Communications Creativity Crisis Communications Embracing Change Emotional Regulation Empathy Engagement Strategies Inclusion Intellectual Curiosity 12 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date