International Student Advisor
International Student Advisor
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Job Description
International Student Advisor
Reference number: JR246180 & JR246540
Location: Hybrid working home and our office in London Bridge
Working pattern: Full Time 37.5 hours per week
Contract Type: Permanent
Number of roles: 2
Salary:
We are looking for a International Student Advisors to join our team.
You will contribute to Kaplans success by providing industryleading customer service to prospective students as well as their parents guardians or sponsors on study options at our pathway colleges in the UK and by helping students move from the initial stages of their application journey to enrolment. You will have excellent customer service skills and will relish the opportunity to represent and cultivate a highvalue premium brand product.
This is an excellent opportunity for someone who may be currently working as a Customer Service Advisor who is looking to expand their skills and build their career with an industry leader.
A detailed job description can be viewed here.If the link does not work for you please copy and paste the following URL into your web browser: youll bring to the role
A university degree ideally from a country other than your native country.
Strong proficiency in written and spoken English and Arabic.
Demonstrable track record in a sales or customer service role and experience working towards team and individual targets.
Enthusiasm for outbound sales putting your influencing skills to good use.
Excellent oral and written communication skills through telephone email WhatsApp Live Chat and other platforms.
Strong attention to detail and ability to learn multiple products quickly.
Exceptional customer service skills and a willingness to go the extra mile for students and their parents sponsors and guardians.
What we do
In the UK we operate 9 campusbased colleges in partnership with Bournemouth University University of Glasgow University of Liverpool Nottingham Trent University University of Nottingham University of Brighton University of Essex University of York and University of West of England Bristol and an offcampus college in London offering pathways to 7 leading wellranked UK universities.
What we offer
As well as a competitive salary hybrid/home working where possible and paths for career progression we offer a comprehensive benefits package that includes:
28 days annual leave*
Big discounts on Kaplan courses for you and your family
24/7 confidential helpline providing counselling and other support services
Company pension contributions
Maternity Adoption Shared Parental and Paternity/Partner pay which is well above statutory levels
Medicash Health Cash Plan
*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.
How to apply
To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 11pm on 27th April 2025. Note we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
Application Support
If you require support completing the application or wish to talk to someone about the role please email the Recruitment Team
Disability Confident Scheme and Reasonable Adjustments
At Kaplan International Pathways werededicated to fostering a diverse equitable and inclusive global workforce. As equal opportunity employers we ensure fair treatment for all employees safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010 and beyond.
We actively welcome individuals from varied backgrounds to apply for roles within our organisation appreciating the distinct viewpoints and contributions they especially encourage applications from underrepresented groups including diverse racial and ethnic backgrounds LGBTQ individuals women people with visible and hidden disabilities and individuals of any age or family status.
Following the submission of an application applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.
Our Employee Resource Groups
We proudly endorse and providea platform for our Employee Resource Groups such asKaplan Pride Higher Ground Race Ethnicity and Cultural Heritage Group Kaplan Ability Kaplan Women and Parents and Carers. These groups serve as vital forums for support connection and advocacy within our company.
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Required Experience:
Intern
Employment Type
Full-Time
