Management Trainee - I2C
Management Trainee - I2C
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
Inviting applications for the role of a Management Trainee Collections
We are looking for professionals with OTC proven ability who have worked on SAP ERP preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions
Responsibilities
Collection on past due invoices & invalid deductions on allocated portfolios via Email phone calls etc.
Respond to email /phone queries related to disputed invoice
Research and analyze the disputes/deductions in ERP
Followup with various departments to get supporting documents/ info for dispute/deductions resolution
Find opportunities and recommend solutions for process and automation improvements
Daily reporting of individual portfolios to track and supervise the past dues
Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
Work as a phenomenal teammate to process any Adhoc request in a timely manner.
Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly optimal and expertly.
Call out problems to senior staff members and or management as appropriate.
Qualifications we seek in you
Minimum qualifications
Any Graduate
Strong Communication Skills (verbal and written)
High Energy level
Preferred qualifications
Good customer handling skills
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Get to know us at and on X Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Intern
Employment Type
Full-Time
