Accounting Coordinator
Accounting Coordinator
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1 Vacancy
Job Description
First Book has a mandatory Covid19 vaccination policy (medical and religious exemptions permitted). Proof of fully vaccinated status is required before an interview.
About the position: (This is not a 100 remote position/ MANDATORY IN OFFICE: Tuesday & Wednesday)
The Accounting Coordinator is an essential part of the First Book team providing critical support to the Accounting department while frequently interacting with other departments and network members. This role focuses on managing First Books receivables including marketplace order processing and monitoring payment reconciliation followup on unpaid invoices and member support for billing inquiries. The Accounting Coordinator will also support Accounts Payable activities upon request.
The position demands strong attention to detail analytical thinking a solid understanding of accounting principles proficiency in Excel and excellent writing and interpersonal skills.
Essential Duties and Responsibilities:Sort and process order payments received via lockbox credit card or electronic payments (e.g. ACH).
- Process noncredit card orders for fulfillment through our ecommerce platform daily and promptly.
- Monitor customer accounts for outstanding balances delays and discrepancies; communicate with customers as needed.
- Investigate and resolve payment discrepancies by working closely with the Member Service Team Operations and Accounting team members.
- Assist members with overpayment refunds outofstock credits and sales tax adjustments.
- Communicate with customers via mail phone and email to follow up on outstanding payments.
- Log and track payment or order issues escalating to appropriate departments as necessary.
- Support the validation of sales tax exemption certificates through CertCapture.
- Complete vendor forms and other required documentation for First Book members.
- Assist in generating acknowledgment letters and mail merges for corporate donations.
- Enter payables/invoices into the accounting system.
- Support the annual audit process as needed.
- Assist with additional reporting case monitoring in Salesforce and other accounting tasks as assigned.
Qualifications:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Detailoriented and committed to maintaining confidentiality.
- Proficiency in accounting software with experience in Salesforce and Excel preferred.
- Ability to thrive in a fastpaced environment with strong organizational and time management skills.
- Selfmotivated energetic and proactive.
- Strong interpersonal skills with the ability to communicate effectively across teams and with external stakeholders.
- Professional and patient phone manner.
- Proficiency in standard office equipment and software.
- Reliable and punctual.
Education and/or Experience:
- 23 years of experience in accounting finance or a related field.
- Bachelors degree preferred; however Associate degree with relevant experience will be considered.
- Strong organizational communication and customer service skills.
- Proficiency in Microsoft Office applications.
TO APPLY:
Candidates are invited to submit a resume and a cover letter that details your interest in the position to If you need assistance applying please contact us at.
Required Experience:
Senior IC
Employment Type
Full-Time
