Amazons Middle Mile Transportation Technology team is chartered with building complex software solutions that work across our vendors warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second make business decisions impacting billions of dollars a year integrate with a network of small and large carriers owner operators and drivers worldwide manage business rules for millions of unique products and improve ordering and delivery experience for millions of online shoppers. Our mission is to build the most efficient and optimal transportation solution on the planet using our technology and engineering muscle as our biggest advantage. We aim to leverage advanced technologies in big data machine learning and optimization techniques and operate high volume low latency and high availability services. We are looking for an Analytics Program Manager to be part of Middle Mile freight consolidation team.
As part of this team you would work on program management for freight consolidation optimization work with business stakeholders to drive process improvement generate ideas and validate entitlement based on true production behavior. You will draw upon advanced analytical problem solving skills and passion for delivering business insights and analytics through long form documents to senior leadership. You will have broad technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement.
Youll work in a fastpaced environment and will be required to lead not only at the strategic level but also tactically daytoday by diving deeply into business and technical domains. As a multidiscipline leader the buck will stop with you you will work as part of the engineering organization.
This role will have high level visibility due to the nature of the analyses being maintained built and the network impact of analysis conducted. This role has great exposure to a broad scope that can really help shape the future of operational fulfillment and promotes career progression.
Key job responsibilities
Creating and implementing data driven improvements to Amazons transportation network that deliver flexible and efficient products for our customers
Endtoend ownership of requirements gathering documentation planning and implementation of costeffective solutions for Amazon transportation network
Communicate and collaborate crossfunctionally across multiple teams in operations technology and planning to define strategic roadmaps while keeping the impact of the solution to all stakeholders in mind
Designing and implementing feedback mechanisms to drive performance and cost improvement in processes
Ability to deep dive and do rootcause analysis using data and create metricsdriven actionable and sustainable solutions for the future
Monitor key performance indicators across nodes and analyze their drivers to determine the level and type of engagement required based on the risk to customer experience and utilization of technology
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.