Senior Director of Program Management
Senior Director of Program Management
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Job Description
Global HighNetWorth is a leader in the HNW and ultra HNW insurance market with capacity to write insurance on residents in over 150 countries. For 20 years we have delivered value through innovation and provided superior service to our customers by partnering with our thirdparty distributors. Identified as one of the key pillars for Manulifes Asia segment Global HNW been given a mandate to expand into new markets and rapidly grow sales.
The Senior Director of Program Management will be highly visible role tasked with implementation GHNWs / Manulife Bermudas strategic priorities. This entrepreneurial role will operate as a leader a strategist and a consultant. The Senior Director will roll up their sleeves and collaborate closely with global teams to drive sales and implement critical business initiatives. A successful candidate must be able to champion change within the organization develop business intelligence capabilities / drive the data driven decision making and delivery on cross functional projects.
Responsibilities
- Champion change management initiatives and engage collaborators to ensure buyin and successful of strategic projects
- Establish and maintain a program management framework to support the oversight and of global business initiatives
- Own and manage the successful planning solutioning and of key initiatives as well as complete adhoc projects requests and analysis
- Develop data strategies governance and reporting to provide greater transparency accountability and drive data driven decision making
- Drive the integration of AI capabilities to enhance the way we do business
- Partner across business lines geographies and value streams to ensure strategic objectives achieve intended outcomes
- Work within a complex organization adapt and innovate to support the dynamic needs of the business
- Act as a change agent and leverage new concepts (e.g. Human Centered Design) to embrace new ways of working and move the business forward
- Effectively communicate to motivate empower and align people and teams across the organization
- Build beneficial networks to achieve collective business goals
Knowledge / Skills / Competencies
- Bachelors degree required MBA or other postgraduate degree preferred
- Superior problemsolving skills Ability to take on complex challenges design and communicate concrete action plans to address and overcome these challenges and implement solutions
- Advance data analytics data visualization and data management experience Have managed data organizations and developed actionable business insights and data driven decision capabilities. Experience developing dashboards in Power BI and Salesforce
- Excellent project delivery/change management skills Ability to lead organize and prioritize onetomany streams of work simultaneously. Have demonstrated success implementing multifaceted plans that span multiple working teams / divisions
- Compelling ability to communicate Develop narratives and communicate with both technical and nontechnical collaborators
- Ability to effectively influence others Negotiate with influence garner support to achieve intended outcomes with or without authority
- Technology savvy Leverage technology to plan innovate and drive results
- Business acumen Knowledge of the international highnetworth market would be an asset
- Strategic thinking Ability to think broadly and strategically including the ability to translate longterm goals and objectives into shortterm tactical plans and capacity to make decisions in the face of ambiguity
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where wellbeing and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancyrelated conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Primary Location
Working Arrangement
Salary range is expected to be between
$105750.00 CAD $190350.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant jobrelated factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short and longterm disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about paid time off provisions.
Required Experience:
Exec
Employment Type
Full-Time
