Field Coordinator - PCMH Grand Concourse Scatter Sites
Field Coordinator - PCMH Grand Concourse Scatter Sites
Posted on :
23-04-2025
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1 Vacancy
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Job Description
JOB SCOPE:The Field Coordinator is responsible for assisting the Program Director in all aspects of residential operations to ensure compliance with all regulatory agency requirements as well as PCMH policies and procedures. Oversees the supervision of case managers and case management services provided to residents in the community. Major areas of responsibility include ensuring quality case management and care for all residents maintaining comprehensive case records providing leadership and responding to crises.
ESSENTIAL FUNCTIONS:
- Works with the Program Director on a daily basis to keep Director informed as to overall operation of the program.
- Provides ongoing supervision and support to case managers.
- Provides crisis intervention and deescalation in the office and the field
- Completes incident reports and followups including providing ongoing monitoring of high risk clients.
- Addresses property management related issues and acts as a liaison between the landlord/building management and the scatter site program.
- Maintains a resident caseload as needed
- Arranges admission interviews and coordinates with property managers to ensure the placement of new clients into apartments and serves as a liaison between applicants and their referral source.
- Arranges and conducts case conferences with clients and all relevant service providers to address clients challenges in improving ADL functional skills psychiatric stability rent payment and overall selfsufficiency.
- Ensures that the case managers are assisting clients with achieving appropriate community rehabilitation service and other community activities.
- Ensures that residents follow appropriate psychiatric and medical plans; approves individual service plans as needed. Integrates services of the Health Care Coordinator with other program and case management services.
- Maintains case records in accordance with regulatory requirements; reviews individual case records and signs off as needed; approves admission and discharge summaries.
- Facilitates groups in the office to address resident service needs.
- Assists in scheduling and planning recreational and social activities.
- Prepares written correspondence and notifications on resident related issues.
- Conducts internal audits of clinical case records and all other program documentation to ensure compliance with city state and federal regulations.
- Monitors compliance with all applicable safety and health code requirements.
- Maintains productive working relationships with provider groups and referral sources.
- Monitors property management staff to ensure the timely completion of apartment maintenance and repairs and confirm that leasing documents are current.
- Adheres and facilitates adherence of all staff to personnel and residential policies and procedures as outlined in the PCMH Personnel Policies and Procedures Manual and the Residential Policies & Procedures Manual.
- Assists in the collection and submission of rental payments and receipts.
- Enforces terms and conditions outlined for residents in all Lease and Lease Riders.
- Where applicable helps to ensure compliance with LIHTC regulatory requirements including working with residents to obtain required documentation.
- Participates in special projects assigned by senior management.
- Performs other duties consistent with the goals and objectives of the program as assigned by the Program Director Regional Director or Director of Residential Services.
- Provides 24hour oncall coverage via the Agency provided cell phone.
Scheduled Shift:MondayFriday 9AM to 5PM
Salary Range: $57330 annually with Bachelor Degree $61880 annually with Masters Degree
KNOWLEDGE:
- Microsoft Office
- Foothold AWARDS
- Yardi
- LIHTC Compliance where applicable
- CPR/First Aid
- NYS OMH Supported Housing Guidelines and/or HUD Regulations
SKILLS AND ABILITIES:
- Excellent oral and written communication skills
- Strong organizational and system tracking skills
- Excellent judgment
- Ability to work proactively
- Ability to problem solve
- Ability to think critically
- Ability to think strategically
- Ability to effectively manage time
- Ability to manage and minimize agency risk.
- Ability to engage resident population
- Ability to appropriately assess and respond to crises
- Ability to demonstrate flexibility creativity and initiative
- Ability to handle multiple tasks and shift between responsibilities
- Ability to teach train and supervise others in mental health case management services
- Ability to work effectively with others and demonstrate conflict resolution skills
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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