Senior Program Manager Selling Partner Experience Science

The Selling Partner Experience (SPX) organization strives to make Amazon the best place for Selling Partners to do business. The SPX Science team is building an AIpowered conversational assistant to transform the Selling Partner experience. The Selling Assistant is a trusted partner and a seasoned advisor thats always available to enable our partners to thrive in Amazons stores. It takes away the cognitive load of selling on Amazon by providing a single interface to handle a diverse set of selling needs. The assistant always stays by the sellers side talks to them in their language enables them to capitalize on opportunities and helps them accomplish their business goals with ease. It is powered by the cutting edge of Generative AI going beyond a typical chatbot to provide a powerful personalized experience to sellers running real businesses large and small.

Do you want to join an innovative team of scientists engineers product and program managers who use stateoftheart Generative AI and Machine Learning technologies to help Amazon create a delightful Selling Partner experience Do you want to build solutions to real business problems by automatically understanding and addressing sellers challenges needs and opportunities Are you excited by the prospect of contributing to one of Amazons most strategic Generative AI initiatives If yes then you may be a great fit to join the Selling Partner Experience Science team (SPeXSci).



Key job responsibilities
In this role you will be responsible for scoping development of the most advanced AI technology and coordinating crossfunctional teams to deliver products that will reshape how sellers do business on Amazon Stores. This role requires both business acumen and technical skills engaging ML scientists engineers operational leaders and senior management. We are searching for a passionate Senior Program Manager who will drive strategic programs endtoend from idea all the way through delivery.

A day in the life
The activities you will lead are highly impactful managing the roadmaps and milestones setting requirements and driving the development schedule owning crossteam project statuses and communicating results to a broad audience brainstorming new project ideas initiating technical deep dives and engaging in problem solving and organizing working sessions proactively to identify and mitigate roadblocks. This is a unique opportunity for qualified individuals to drive the entire life cycle of highly impactful realworld ML applications focused on use of advanced generative AI technology.

About the team
Selling Partner Experience Science (SPeXSci) is a growing team of scientists engineers and product leaders engaged in the research and development of the next generation of MLdriven technology to empower Amazons Selling Partners to succeed. We draw from many science domains from Natural Language Processing to Computer Vision to Optimization to Economics to create solutions that seamlessly and automatically engage with Sellers solve their problems and help them grow. We are focused on building seller facing AIpowered tools using the latest science advancements to empower sellers to drive the growth of their business. We strive to radically simplify the seller experience lowering the cognitive burden of selling on Amazon by making it easy to accomplish critical tasks such as launching new products understanding and complying with Amazons policies and taking actions to grow their business.

5 years of working cross functionally with tech and nontech teams experience
5 years of team management experience
5 years of cross functional project delivery experience
5 years of program or project management experience
Experience defining program requirements and using data and metrics to determine improvements

Experience managing analyzing and communicating results to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114500/year in our lowest geographic market up to $189300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.