Salesforce Engineer

Job Title: Salesforce Engineer

Department: Information Technology

Reports to: Director Business Implementation

Summary

We are seeking a Salesforce Engineer to design develop and maintain business process automation across our Salesforce platform. You will be responsible for implementing scalable maintenancefriendly solutions that integrate with thirdparty APIs. This role involves collaborating with crossfunctional teams focusing on Salesforce Flows ensuring system stability and driving continuous improvement in our Salesforce environment. Experience as a business analyst is a plus.

Salesforce Engineer Responsibilities:

• Collaborate with project managers and stakeholders to determine CRM needs.
• Develop customized scalable solutions within the Salesforce platform.
• Focus on Salesforce Flows and automation to streamline operations.
• Build and maintain thirdparty API integrations to extend Salesforce functionality.
• Test system stability identify issues and troubleshoot effectively.
• Ensure solutions are maintenancefriendly and scalable for future growth.
• Provide documentation and training for endusers and internal teams.
• Maintain the security and integrity of Salesforce flows
• Responsible for daily issue resolutions in the event of Salesforce errors

Salesforce Engineer Education and Requirements:

• Bachelors degree in Computer Science Software Engineering or related field.
• 3 years of experience in Salesforce development.
• Strong experience with Salesforce Flows and Lightning Web Components (LWC)
• Exposure to Apex SOQL SOSL and JavaScript.
• Knowledge of thirdparty API integrations (REST/SOAP) and middleware tools.
• Understanding of Salesforce best practices for development and deployment.
• Familiarity with CI/CD pipelines Git and DevOps methodologies for Salesforce.
• Strong problemsolving skills and ability to work in an agile development environment.
• Experience in Insurance and/or Financial Products & Services is a plus.
• Business analyst experience is a plus.
• Preferred Salesforce certifications (Salesforce Administrator Platform Developer I & II).

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Competencies:

• Proven ability to design develop and implement Salesforce solutions in an agile environment.
• Strong communication skills with the ability to translate business needs into technical solutions.
• Highly organized with attention to detail.
• Problemsolver who can troubleshoot complex system issues.
• Selfstarter with the ability to manage multiple tasks and deadlines.
• Responds well to disruption and dynamic prioritization

Typical Day:

You will report to the Director Business Services and serve as the primary internal Salesforce developer. Your role includes responding to tickets developing automation and implementing new business process improvements. You will collaborate with IT engineers project managers and business analysts to evaluate requirements and recommend solutions including packaged Salesforce extensions. Participation in daily standups and agile development cycles is expected.

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing this job the employee may be required to stand walk sit use hands reach climb balance stoop kneel crouch crawl talk hear and occasionally lift up to 25 pounds.

Work Environment:

The work environment is typically an office setting with a moderate noise level. Reasonable accommodations may be made for individuals with disabilities.