Senior Customer Success Manager
Senior Customer Success Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
USD 110000 - 120000
1 Vacancy
Job Description
LevelData Career Opportunity: Senior Customer Success Manager State Implementations
Are you passionate about education and data quality Do you thrive in a collaborative environment where your impact directly influences educational success If so LevelData invites you to join our team as a Senior Customer Success Manager. Were on a mission to empower states with trustworthy data allowing educational leaders to focus on what truly matters: their learners.
About Us: At LevelData we believe that clean reliable data is the foundation of effective decisionmaking in K12 education. Our simple solutions ensure that states receive data they can trust enabling educators to make informed choices. Were committed to quality trust and collaboration and were looking for a likeminded individual to join our dynamic team.
Role Overview: As a Senior Customer Success Manager of State Implementations youll play a pivotal role in project managing and driving data excellence. Heres what were seeking:
GRR and NRR Impact: Youre adept at delivering Gross Retention Rate (GRR) and Net Revenue Retention (NRR) impact within a growing organization. Your ability to retain and expand relationships with clients is crucial.
Results in State DOE or LargeScale Environment: Youve demonstrated measurable results in a State Department of Education (DOE) or similar largescale setting. Your experience navigating complex data landscapes sets you apart.
SaaS Implementation Leadership: Youre no stranger to leading complex implementations in a Software as a Service (SaaS) company. Your technical acumen and project management skills ensure successful rollouts.
Qualifications:
- Bachelors degree in a relevant field (Education Data Science Business etc.
- Proven track record of achieving GRR and NRR targets
- Experience working with statelevel education systems or largescale data environments
- Familiarity with SaaS implementation processes
Why Join LevelData
- Meaningful Impact: Your work directly influences education outcomes.
- Collaborative Culture: We value teamwork transparency and shared success.
- Professional Growth: Opportunities to learn lead and make a difference.
- Flexible Work Environment: Embrace remote work with occasion travel.
If youre ready to contribute to a culture of trust collaboration and results apply today! Lets empower educational leaders together.
All positions are subject to background evaluations and a preemployment drug screening.
Required Experience:
Manager
Employment Type
Full-Time
