Food Beverage Operations Manager
Food Beverage Operations Manager
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Job Description
Join us as a Food & Beverage Assistant Manager at 45 Park Lane recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected in our values of passion personality respect working together and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are proud to have the absolute best people in the you join us as aFood & Beverage Assistant Manager at 45 Park Laneyou will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our awardwinning learning academy to achieve the highest standards in craft service and leadership.
What youll do
As an Assistant Food & Beverage Manager at Bar 45 in 45 Park Lane you will play a pivotal role in the daily leadership and performance of one of Londons most dynamic and stylish bar experiences. Working closely with the Bar Manager youll support in delivering a seamless operation an engaged team culture and an unforgettable guest journey. In this role you will:
- Oversee the daytoday running of Bar 45 ensuring excellence in guest service operational efficiency and team performance.
- Support the Bar Manager in monitoring financial performance controlling costs and driving revenue to achieve and exceed budgeted targets.
- Lead and inspire the team ensuring a consistent fivestar guest experience aligned with the service and beverage philosophy of 45 Park Lane.
- Develop and implement systems and Standard Operating Procedures (SOPs) to maintain high levels of efficiency accuracy and quality.
- Support the recruitment process identifying and selecting team members who embody the spirit of service and innovation that defines 45 Park Lane.
- Promote a culture of passion creativity and curiosity motivating the team through daily engagement and identifying individual development opportunities.
- Deliver handson leadership covering operational shifts when needed and maintaining an exceptional standard of personal guest interaction.
- Handle guest feedback special requests and unexpected challenges with flexibility composure and care ensuring satisfaction at every touchpoint.
Youll be a key figure in the guest experience and the heartbeat of the Bar 45 team helping to lead develop and support a venue that is renowned for its elevated atmosphere and fivestar service.
What youll bring
Essential Skills and Experience
- Proven experience in a leadership role within a luxury bar highend restaurant or fivestar hotel.
- Strong knowledge of food and beverage operations including cost control service flow and guest experience strategy.
- Confidence in leading teams inspiring high performance and developing individual talent.
- Ability to work proactively solve problems and support the overall commercial and service goals of the venue.
- Strong communication skills and professional fluency in English essential for guest interaction and team collaboration.
Preferred Skillsand Experience
- Understanding of hospitality financial systems budgets and performance metrics.
- Knowledge of beverage trends mixology and guest engagement through storytelling and service excellence.
- Experience implementing or refining SOPs and operational standards in a premium venue.
- A proactive approach to talent development and team culture building.
What youll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50 off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels Benefit from discounts at various high street and online shops
- Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8 towards your pension); Benefit from Seasonal ticket loan Rental deposit scheme private financial advice and Eye care vouchers.
- Training and Development:Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events:Participate in vibrant social events including a summer party winter ball pub quizzes and cultural and milestone recognition celebrations.
- Referral Bonus:Earn a 1000 bonus when you recommend a friend.
- Wellbeing Support:Access immediate wellbeing advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply alternative formats of information or adjustments to the assessment process itself) please do call People & Culture team onor emailso that we can discuss how we can support you through this process.
Required Experience:
Manager
Employment Type
Full-Time
