Assertive Community Treatment Team Leader - PCMH Bronx ACT
Assertive Community Treatment Team Leader - PCMH Bronx ACT
Posted on :
23-04-2025
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1 Vacancy
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Job Description
JOB SCOPE:Supervise and provide multidisciplinary clinical and case management services delivered by a team of clinical and administrative staff with focus of assertively engaging hardtoreach consumers with serious mental illness. Ensure that needs of consumers ACT program goals and contract objectives are effectively achieved. This role involves considerable professional initiative and judgment.
ESSENTIAL FUNCTIONS:
- Manages daytoday clinical operations and required productivity standards.
- Directs and coordinates consumer admission process treatment and rehabilitation services support services and discharge process.
- Facilitates team and treatment planning meetings.
- Establishes and implements procedures for monitoring of workflow and promoting enhanced staff performance.
- Compiles weekly report Service Plan etracker and weekly census reports to SPOA.
- Assists with conducting other required assessments with clients such as Child and Adult Integrated Reporting System (CAIRS) reports Assisted Outpatient Treatment (AOT) reports and Home and Community Based Services (HCBS) eligibility assessments.
- Manages communication for MCOs to authorize services.
- Provides direct supervision of team members handles complaints and grievances.
- Monitor service delivery and impact of service effectiveness as well as consumer satisfaction.
- Schedules staff work hours to ensure appropriate coverage monitors and approves timesheets.
- Assists with scheduling 24hour crisis intervention oncall services on rotating basis.
- Participates in staff recruitment interviewing hiring orientation and performance plans.
- Ensures the use of evidence based treatments in the areas of mental health and substance abuse to address client needs (e.g. cognitive behavioral therapy harm reduction motivational interviewing traumainformed care)
- Sets standards of performance by overseeing all documentation to ensure quality timeliness and accuracy in compliance with Medicaid NYS Office of Mental Health NYC Department of Health and Mental Hygiene and agency standards.
- Adheres to ACT policies & procedures agency policies and maintains appropriate professional standards.
- Participates in quality improvement process administrative meetings team meetings and inservice trainings.
- Performs other duties as required by Director of ACT Services.
SKILLS AND KNOWLEDGE:
- Demonstrates skill in managed difficult situations and prioritizing competing demands.
- Delivering services in communitybased settings and comfort with home visits.
- Excellent written oral presentation and facilitation skills.
- Ability to effectively collaborate with staff across the agency and also shift roles from Team Leader to direct service delivery.
- Ability to function in fast paced environment.
EDUCATION AND EXPERIENCE:
- Masters Degree required LMHC LMSW LCSW or equivalent in licensure in NYS
- At least two years of experience working in human services with individuals with serious mental illness and those with serious mental illness and cooccurring substance use disorders.
- Must be outcome oriented in a fast paced environment with deadlines.
- Able to work in the Microsoft Office Suite should be proficient in Word Outlook and Excel
- Knowledge and experience of electronic health records (specifically AWARDS by Footholds) preferred.
Employment Type
Full-Time
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