IT OM Manager US Multiple Positions
IT OM Manager US Multiple Positions
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Join Ferrovial: Where Innovation Meets Opportunity
Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on peoples lives At Ferrovial we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US) Euronext Amsterdam (Netherlands) and IBEX 35 (Spain) we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24000 professionals worldwide. Ferrovials activity is carried out through our business units including Highways Airports Construction and Energy.
Our Corporate organization oversees business activities providing strategic planning communication legal finance and human resources services to the business units. As a member of our corporate organization you will have a broad view of our company further supporting your career development.
Why Ferrovial
- Global presence local impact: Be part of a company that is shaping the future of infrastructure worldwide with challenging roles and projects that make a real difference.
- Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued.
- Diverse and inclusive culture: Thrive in an innovative and respectful workplace that celebrates cultural diversity and fosters creativity.
- Career growth: Benefit from global and crossbusiness unit mobility with development processes designed to ensure your professional growth.
- Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health.
- Productivity tools: Utilize cuttingedge tools like Microsoft Copilot to enhance your productivity and efficiency.
Job Description:
Function as main point of contact for all technical functional and operational aspects associated with Central Tolling Systems. Determine priorities for all Incident and Change requests triaging and delivery. Develop key focus points and next steps with appointed vendor and concession contacts. Implement continuous improvement plans for the Operations and Maintenance service to minimize risks. Configure change validations and executions. Gather information from system databases to implement critical fixes present evidence on operational fixes and evaluate impacts. Communicate with clients regarding technical functional and operational aspects of Central Tolling Systems and escalate key focus points when necessary. Lead and manage technical discussions of operational incidents or service requests and participate in daily system monitoring reviews.
40 hrs/week MonFri 8:30 a.m. 5:30 p.m.
MINIMUM REQUIREMENTS:
Bachelors degree or foreign equivalent degree in Science Technology Engineering Mathematics or a related field and two 2 years of related work experience.
Must have three 3 years of experience with/in the following:
- Overseeing IT service management and running complex operational transactional environments with an emphasis on quality stability and scalability.
Must have two 2 years of experience with/in the following:
- Utilizing agile or ITIL operational methodology;
- Managing vendor for services based on SLAs and KPIs; and
- Testing IT systems for corrective measures including systems maintenance root cause analysis identification of potential risks to system operability and evaluating system traffic patterns.
Must have one 1 year of experience with/in the following:
- Conducting Toll Operations in an Open Road Tolling Environment.
Up to 50 domestic travel required.
Please apply by emailing resumes to Ruben Muoz MartinezBlanco: with reference job code
Seize the challenge. Move the world together! Innovative creative respectful and diverse are some of the ways we describe ourselves. We are motivated by challenges and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here!
Ferrovial is an equal opportunity employer. We treat all jobs applications equally regardless of gender color race ethnicity religion national origin age disability pregnancy sexual orientation gender identity and expression covered veteran status or protected genetic information (each a Protected Class) or any other protected class in accordance with applicable laws.
#WeAreFerrovial
Required Experience:
Manager
Employment Type
Full-Time
