Supply Chain Manager Amazon Robotics
Supply Chain Manager Amazon Robotics
Posted on :
23-04-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
23-04-2025
Job Description
On the Amazon Robotics (AR) team we build dynamic partnerships between people and intelligent machines. This intricate collaboration helps Amazon fulfill orders with unmatched accuracy. Working in symphony with our robotic technology employees have the opportunity to extend their technical capabilities by working alongside some of the industrys most advanced technologies. This includes our fleet of autonomous mobile robots (the worlds largest) sophisticated control software and technologies like language perception machine learning object recognition and semantic understanding of environments. These technologies help employees deliver an everimproving customer and employee experience as well as improve the safety of our facilities. We focus on solving near term opportunities while charting a roadmap for how we will navigate the product development needs to maximize business value over the next 3 5 years.
The Aftermarket Supply Chain role is a pivotal role within Amazon Robotics focusing on performance for our customers. This position encompasses a wide range of responsibilities including endtoend field service order management providing postdeployment support managing internal material requisitions and troubleshooting delivery and supply gaps. The role requires a proactive and motivated selfstarter who is passionate about operational processes capable of analyzing trends and recommending as well as implementing process improvements. The ideal candidate will possess a strong enthusiasm for technology and a drive to elevate operational standards. They should also demonstrate excellent writing and communication skills sound judgment and a keen attention to detail all while actively supporting and fostering a culture of inclusion within the team. In this role the Aftermarket Supply Planner will be responsible for the Instock and On Time Fulfillment metrics for spares. The manager will collaborate closely with procurement and logistics teams to ensure peak readiness and will communicate this readiness to customers. Additionally the role involves resolving and troubleshooting customer ticket issues addressing system deficiencies and driving operational excellence by contributing to key performance indicators (KPIs) and service level agreements (SLAs). The Deployment Order Manager will also play a crucial role in contributing to process improvements cost optimization and sustainability initiatives in partnership with Robotics Supply Chain leadership.
3 years of program or project management experience
3 years of working cross functionally with tech and nontech teams experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
3 years of supply chain experience
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization Experience building processes project management and schedules
Order Management functional experience in Manufacturing organization
3 years of retail industry experience with Aftermarket parts
Experience leading customer communication and presenting to senior leadership
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The Aftermarket Supply Chain role is a pivotal role within Amazon Robotics focusing on performance for our customers. This position encompasses a wide range of responsibilities including endtoend field service order management providing postdeployment support managing internal material requisitions and troubleshooting delivery and supply gaps. The role requires a proactive and motivated selfstarter who is passionate about operational processes capable of analyzing trends and recommending as well as implementing process improvements. The ideal candidate will possess a strong enthusiasm for technology and a drive to elevate operational standards. They should also demonstrate excellent writing and communication skills sound judgment and a keen attention to detail all while actively supporting and fostering a culture of inclusion within the team. In this role the Aftermarket Supply Planner will be responsible for the Instock and On Time Fulfillment metrics for spares. The manager will collaborate closely with procurement and logistics teams to ensure peak readiness and will communicate this readiness to customers. Additionally the role involves resolving and troubleshooting customer ticket issues addressing system deficiencies and driving operational excellence by contributing to key performance indicators (KPIs) and service level agreements (SLAs). The Deployment Order Manager will also play a crucial role in contributing to process improvements cost optimization and sustainability initiatives in partnership with Robotics Supply Chain leadership.
3 years of program or project management experience
3 years of working cross functionally with tech and nontech teams experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
3 years of supply chain experience
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization Experience building processes project management and schedules
Order Management functional experience in Manufacturing organization
3 years of retail industry experience with Aftermarket parts
Experience leading customer communication and presenting to senior leadership
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
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