Supervisor Academic Success and Mentoring
Supervisor Academic Success and Mentoring
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Job Description
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Job Type:
EmployeeDuration in Months (for fixedterm jobs):
N/AJob Family:
Student and Campus Support# of Open Positions:
1Faculty/Service Department:
Registrar Operations Registrations and SystemsCampus:
Main CampusUnion Affiliation:
SSUODate Posted:
April 17 2025Applications must be received BEFORE:
April 28 2025Hours per week:
35Salary Grade:
SSUO Grade 11Salary Range:
$87272.00 $110239.00About Student Affairs:Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students support them throughout their university years and leave them wellprepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy well and thriving as they pursue their ambitions. We help them apply and enrol for courses we oversee 11 residences and an awardwinning Dining Hall we organize fun events we provide extensive recreation program opportunities and varsity sports activities we run an innovative career development and experiential learning program and much more!
Theres nothing more rewarding than helping future generations reach their full potential at a worldclass university. With our wide variety of career opportunities and professional development pathways were sure that youll enjoy the experience as much as our students do.
Position purpose:
Manage supervise coordinate and plan all activities related to the Writing Centres services while ensuring the efficient running of the Centres activities. Develop plan and implement strategies to ensure a service offering adapted to students needs. Act as a consultant on issues relating to good academic mentoring practices.
Work in collaboration with faculties and departments to develop relevant training content adapted to the needs of mentors for the whole University in order to maintain a community of best practices in relation to mentoring.
In this role your responsibilities will include:
- Personnel management. Hire and supervise staff under his/her responsibility in accordance with university policies: performance management resource planning setting team objectives and establishing their development and training plans. To ensure that team members are held accountable for the performance of their duties with the aim of achieving and maintaining high standards of service quality at CARTU. Ensure the coordination distribution and review of their work according to an equitable distribution of tasks and workload.
- Staff training. Advise guide and train staff under his/her responsibility ensuring that they have the training and tools they need to carry out their responsibilities effectively and efficiently and that processes and activities are adapted to student needs.
- Networking. Coordinate networking activities with faculties and departments to promote and maintain a community of practice related to academic mentoring.
- Complementary activities and services. Design and implement a service offering for the student population that meets the needs identified by faculties and departments. These services can take many forms (writing workshops caf de rencontres procrastination nights etc..
- Collaboration: works with faculties and departments to develop and coordinate activities and services for undergraduate and graduate students related to academic writing (writing cafs procrastination activities etc..
- Resources and support: Develop and maintain a bank of academic writing resources including style guides sample assignments referencing tools and textchecking software. Provide assistance to writing mentors in the use of these resources.
- Communications: Plan design and implement in collaboration with the Student Affairs Communications Officer a communications plan to promote CARTUs programming of activities.
What you will bring:
An advanced degree in a relevant field or a combination of education and experience deemed equivalent.
Three years experience in a postsecondary school environment.
- Three years experience in human resources management.
- Excellent academic writing and verbal communication skills in French and English
- Organizational skills and ability to manage multiple tasks simultaneously
- Two years experience working in a university student service environment
- Experience in mentoring or training
- Demonstrated experience and skills in program development related to customer needs assessment.
- Excellent interpersonal and leadership skills
- Ability to work independently and as part of a team
Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:
Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and selfstarting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.
The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect teamwork and inclusion where collaboration innovation and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply we welcome applications from qualified Indigenous persons racialized persons persons with disabilities women and LGBTQIA2S persons. The University is committed to creating and maintaining an accessible barrierfree work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment assessment and selection processes. Applicants with disabilities may contact to communicate the accommodation need. All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.
Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.
If this is a frontline position with responsibilities to interact with students selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.
Prior to May 1 2022 the University required all students faculty staff and visitors (including contractors) to be fully vaccinated against Covid19 as defined in Policy 129 Covid19 Vaccination. This policy was suspended effective May 1 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.
Required Experience:
Manager
Employment Type
Full-Time
