Front of House Catering LeadCaptain

Department: University Housing
Classification: Food Service Worker 3
Appointment Type and Duration: Regular Ongoing
Salary: $16.94 $22.40 per hour
FTE: 1.0

Review of Applications Begins

May 5 2025; position open until filled.

Special Instructions to Applicants

Please complete the online application including relevant work history dates of employment and education.
Please also include three professional references. Candidates will be notified prior to references being contacted.

Department Summary

University Housing a department within the Division of Student Services and Enrollment Management is committed to support student success by cultivating inclusive communities. Our goal is to provide a robust living experience through accessible and affordable stateoftheart housing dining social and academic programs for the entire student body to develop community leaders innovators and changemakers who will enrich the future.

We value equity and inclusion responsibility and integrity innovation and learning and safety and security. University Housing staff work hard to incorporate these values into daily work and practices to ensure an excellent UO experience.
University Housing units which include Business Services Operations Dining Services Facilities Services Promotions & Student Recruitment and Residence Life. University Housing is a $100million dollar educational and business department that is a selfsustaining selfliquidating agency of the University (receives no tuition or tax support for its operating budget).
Living on campus adds tremendous value for students and the University. Students who live on campus their first year have higher grades are retained at the University of Oregon at higher rates graduate at higher rates and graduate more quickly.

Position Summary

As a Front of House Catering Lead/Captain (FSW3 you are part of an energetic team designed to support the work unit by performing a wide range of food service activities such as staff coordination customer service food prep cooking and serving as well as directing other staff in these activities. Your responsibility involves making decisions related to the efficient operation of food service lines prioritizing activities performed by lowerlevel food service workers and ensuring that facilities meet UO cleanliness and safety guidelines.

You will provide ongoing training throughout the year to Food Service Worker 2 (FSW2 staff and student employees working in conjunction with other dining staff to create a trendsetting dining experience for our Ducks. Strong customer service skills are essential as you will interact directly with students staff and faculty. You will adhere to the Service Standards set by Housing Food Services and set the example for other level positions by exhibiting appropriate professional behavior and creating a respectful and inclusive work environment.

Your shifts may include nights weekends and holidays and schedules may change based on the operational needs of the unit. Work conditions and physical requirements are typical of those found in the food service industry including slippery floors extreme temperatures heavy lifting and standing for long periods.

Special requirements include having or obtaining a Lane County Food Handlers card within 2 weeks of employment taking and understanding Hazard Communication Training supplied by the employer and being able to interpret menus and worksheets prepare usage reports and understand policies procedures and safety information.

As essential personnel you are required to make every reasonable effort to arrive at the campus at your regularly scheduled times during inclement weather and/or university closures unless otherwise notified by your supervisor or manager. This includes times when the university may be closed and you must provide reliable and current contact information at all times.

Minimum Requirements

Three years of experience in a commercial food service facility;
OR
An Associate Degree in Food Service Management.

Professional Competencies

Ability to communicate effectively with individuals from diverse backgrounds and cultures.
Ability to prioritize duties maintain a professional demeanor and provide customer service during rush periods.
Ability to calculate and interpret recipes.

Preferred Qualifications

Experience with supervision or lead work including experience training others in food service skills.
Experienced in operating common institutional food service equipment including equipment used to grill broil saut braise bake steam cut mix and mash.

FLSA Exempt: No

All offers of employment are contingent upon successful completion of a background check.

This is a classified position represented by the SEIU Local 503 Oregon Public Employees Union.

The University of Oregon is proud to offer a robust benefits package to eligible employees including health insurance retirement plans and paid time off. For more information about benefits visit University of Oregon is an equal opportunity affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process please contact us at or.

UO prohibits discrimination on the basis of race color religion national origin sex sexual orientation gender identity gender expression pregnancy (including pregnancyrelated conditions) age physical or mental disability genetic information (including family medical history) ancestry familial status citizenship service in the uniformed services (as defined in federal and state law) veteran status expunged juvenile record and/or the use of leave protected by state or federal law in all programs activities and employment practices as required by Title IX other applicable laws and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information related policies and complaint procedures are listed here.

In compliance with federal law the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at