Manager of Clinical Laboratory Services Laboratory 40 Hours Days
Manager of Clinical Laboratory Services Laboratory 40 Hours Days
Posted on :
23-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
23-04-2025
Job Description
Overview
You Matter Here!
Heywood Healthcare values our employees! We offer competitive wages great benefits and generous earned time off. Come work where you will matter!
Hours: 40 Hours Days
Job Summary:
Underthe direction of the Senior Director of Imaging/Cardiology/Lab and in coordinationwith the Medical Lab Directorthe Manager of Clinical Laboratory Serviceswilloversee all laboratoryfunctions to ensure seamlessservices to the hospital and visibility and rounding toallfront line staffing is required as well as ensuringcommunication is fluent throughout the lab by holding regular staffmeetings being available for individualconversations when necessaryand ensuring annual reviews are completed andadministered by the required due dates. Screening new qualified candidates and onboardingthemquickly working in coordination with any/all substandard performance andadministeringany/all corrective action timelyas oversight in all areas is required to ensure budgets are being met andcost saving opportunities are presented when opportunity existsincluding contract review on a regularbasis with recommendations for improvement if opportunity exists. Updatingall policies and procedures to meet regulatoryrequirements as and Regulatory items will be prioritized and up of highvisibility itemsdailyto theSenior Director of Imaging/Cardiology/Lab is required to allowfor the proper interventionand escalation to the Senior Leadership Team when 24/7 to assist with and/or facilitate corrective action forall emergencies that may arise and/ordelegate those duties to qualified appropriate individuals to ensure lab operations functioning 24/7and any potential delays are minimized. Communication to stakeholders and Senior Director timely when services may be delayed bysending out leadership page andnotifying the ED directly when necessary.
Responsibilities
Organizational Expectations
Behavioral Attributes:
The following behavioral attributes are required: achievement motivation concern for order; flexibility; initiative; self confidence; customer service oriented; interpersonal effectiveness; teamwork; analytical thinking and information seeking.
The following behavioral attributes are required: achievement motivation concern for order; flexibility; initiative; self confidence; customer service oriented; interpersonal effectiveness; teamwork; analytical thinking and information seeking.
Essential Functions
- Provides coaching and education for staff so that they can meet/exceed performance expectations.
- Designs and implements individual and group plans which develop and motivate employees.
- Completes all employee performance evaluations by evaluation due dates.
- Oversees daily operations to meet vision of providing service to the community.
- Improves patient and/or customer satisfaction.
- Responds to customer requests and concerns in a timely and effective manner.
- Meets/exceeds customer expectations so that the customers select and recommend Heywood Hospital as their primary source of healthcare.
- Utilizes customer satisfaction data to develop and anticipate customer service systems
- Staffing patterns and work flow design match customer requirements
- Manages resources to ensure adequate resources and future growth.
- Justifies budget variances.
- Reduces costs and/or increases revenues.
- Collaborates/coordinates projects/activities with other departments teams and task forces to build a team approach to healthcare delivery.
- Participates on task forces PI teams committees etc.
- Leads task forces PI teams committees etc.
- Oversees computer system for laboratory modules.
- Ensures the computer modules are updated for the laboratory modules
- Assures the computer downtime systems are set up and staff are trained to follow these policies and procedures
- Assures the laboratory meets CLIA FDA and JCAHO regulations
- Updates department policies and procedures to ensure compliance with regulatory agencies
- Assures staff is trained in policies and procedures to maintain compliance
- Ensures quality outcome for customer satisfaction.
- Provides quality service for patients physicians and other health care providers.
- Continuously works to improve customer service.
- Ensures lab contracts are reviewed yearly.
- Assures the laboratory contracts are reviewed and the lab service needs are being met.
- Reviews the nursing home contracts and is a liaison for the hospital.
- Assures the quality of laboratory testing.
- Maintains currency in laboratory testing procedures to ensure quality standards are updated / maintained.
- Assures the staff meet the clinical / technical objectives set by licensing requirements where appropriate
Statement of Other Duties:
This document describes the major duties and responsibilities for this job and is not intended to be a complete list of all tasks and functions. It should be understood therefore that employees may be asked to perform jobrelated duties beyond those explicitly described.
This document describes the major duties and responsibilities for this job and is not intended to be a complete list of all tasks and functions. It should be understood therefore that employees may be asked to perform jobrelated duties beyond those explicitly described.
Qualifications
Job Requirements
Minimum Education
- Masters Degree preferred or Bachelor Degree in Chemical Physical or Biological Science.
Minimum Work Experience
- Six years relevant fulltime experience covering all supervised areas of the Lab.
Required Licenses or Certifications
- Registered Medical Technologist (ASCP or Clinical Laboratory Scientist (NCA).
FunctionalDemands
Physical Requirements:
Exerts up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount offorce constantly to move objects. Frequently reaches (extending hands and arms in any direction) and handles(seizing holding grasping turning or working with hands).
Exerts up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount offorce constantly to move objects. Frequently reaches (extending hands and arms in any direction) and handles(seizing holding grasping turning or working with hands).
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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