UK Deposits desk team 82771

Location/Office Policy: Hybrid role based in Belfast

Summary of role:

In the UK the Deposits business manages approximately 7billion in deposits. UK Deposits is a dynamic team driving the UK Deposits strategy within UK. In this position you will need to use your strong analytical skills to collate and analyse data to create and monitor customer pipeline as well as manage customers directly through their reinvestment and new deposit activities.

We are looking for a talented energetic and motivated individual who can work at pace to join our team. The role holder will help achieve the UK Deposits plan and will be a subject matter expert delivering a professional and customer centric role holder will be expected to be a key driver with internal stakeholders identifying and generating deposit business. You will be expected to travel to meet with existing and new to bank customers and office based in Belfast as key support to the Deposit Desk when managing the reinvestment deposits book.

This is a key role which will reportto the Head of UK Deposit Desk. You must have access to a car.

Key accountabilities:

1. In conjunction with Head of UK Deposit Desk implement our strategy for UK Deposits.
2. Extract and analyse data extracting key reporting metrics and understanding trends identify a strong and ongoing pipeline of potential deposit customers.
3. Act as subject matter expert and liaison for CSCM and the NI retail branch network with respect to deposit products/services delivering a reputation for excellence and professionalism in interaction with new and existing customers.
4. Support process improvement championing increased automation challenging and reviewing the current ways of working with respect to the E2E UK deposit customer journeys experiences and outcomes.

What you Will Bring;

1. Proven ability to consistently deliver results under challenging and changing circumstances.
2. Evidence of excellentcustomer relationship skills across both personal and business customers.
3. Ability to engage with customers and represent AIB with knowledge and expertise across all bank products.
4. Experience in driving process improvement successfully implementing and embedding change demonstrating regular engagement with key stakeholders.
5. Excellent communication skills both written and verbal together with an ability to interact and influence across different levels of the organisation.

Why Work for AIB:

We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office subject to their role the needs of our customers and business requirements.

Some of our benefits include;

• Market leading Pension Scheme
• Healthcare Scheme
• Variable Pay
• Employee Assistance Programme
• Family leave options
• Two volunteer days per year

Please click here for further information about AIBs PACT Our Commitment to You.

Key Capabilities

• Customer focus
• Drives vision and Purpose
• Collaborates

• Building a business case
• Negotiation & influence
• Business & Customer knowledge and insight

If you are not sure about your suitability based on any aspects of the role advertised we encourage you to please contact the Recruiter for this role Tim at for a conversation.

AIB is an equal opportunities employer and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at

Disclaimer:

Unsolicited CVs sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required the Talent Acquisition team will engage directly with our recruitment partners.

Application deadline : 24th of April 2025