IT Support
IT Support
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Job Description
At Jaipur Global Services We re seeking an experienced IT support person to join us on this journey using their technology skills to make us even more efficient. In this role the support person will oversee IT systems and assets assist with upgrades and fixes and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software network maintenance and industry trends to keep us on the cutting edge. Engaging with employees throughout the company the IT support person will have an immediate impact on the efficiency of our operations and overall growth.
Objectives
- Maintain essential IT operations including operating systems security tools applications servers email systems laptops desktops software and hardware
- Handle businesscritical IT tasks and system improvements
- Enable faster and smarter business processes and employee productivity
- Serve as the subjectmatter expert supporting Mac OS X Windows and widely used software and applications such as Microsoft Adobe and Google Workspace
Requirements
- Install configure and support workstation software hardware printers and phones
- Analyse staff needs identify vulnerabilities and boost efficiency and accuracy
- Execute systems and network design documentation implementation testing and administration and ensure components meet business needs and work together seamlessly
- Implement applications and software upgrades and troubleshoot any performance issues
Benefits
Qualifications & Requirements: Bachelor s/Master s degree in Computer Science, Information Technology, or related field. 5+ years of experience in IT management, with a focus on e-commerce platforms. Strong knowledge of network infrastructure, cloud services (AWS/Azure/GCP), and cybersecurity. Experience with data management systems, analytics tools (e.g., Google Analytics, Power BI), and databases (SQL, NoSQL). Proven expertise in data security, compliance, and risk management. Excellent problem-solving, leadership, and communication skills. Preferred Skills: Experience in a fast-paced e-commerce or technology-driven environment. Knowledge of data privacy laws and regulations (e.g., GDPR, CCPA). Familiarity with CI/CD pipelines, DevOps practices, and Agile methodologies. Strategic thinker with a proactive approach to technological innovation.
Employment Type
Full Time
