IT Infrastructure Engineer

Infrastructure Engineers implement manage and retire the infrastructure (including physical virtual networking and cloud infrastructure) that supports digital services.

The agency is seeking a highly skilled and experienced Senior OpenShift Administrator who can navigate the monitoring installation configuration administration troubleshooting and maintenance of onpremises Red Hat OpenShift clusters particularly within the context of government services.

The ideal candidate will provide technical support troubleshoot problems and automate solutions to ensure stable and efficient operation of OpenShift environments with a proven ability to lead cloud projects mentor junior staff and integrate seamlessly into a complex dynamic team environment.

Requirements

Key duties and responsibilities

Design deploy manage and troubleshoot OpenShift or other Kubernetes clusters in enterprise environments ensuring high availability reliability and scalability.

Assist developers in automating the deployment scaling and management of containerised applications using OpenShift utilising our GitOps platform and CI/CD pipelines for efficient service delivery.

Oversee cluster management (inc. inplace cluster upgrades) resource allocation configuration management and capacity planning within Red Hat OpenShift environments ensuring optimal performance and responsible resource utilisation.

Develop and implement Infrastructure as Code (IaC) solutions using tools like Ansible Terraform or Helm to support scalable and resilient cloud infrastructure.

Ensure the security of OpenShift environments by implementing best practices including vulnerability scanning network segmentation and rolebased access control.

Lead technical teams in the of OpenShift projects mentoring junior engineers and managing project timelines and deliverables.

Work closely with crossfunctional teams including developers architects and business stakeholders to ensure smooth operations and alignment with business goals.

Maintain comprehensive documentation of systems processes and best practices and actively share knowledge with the team.

Oncall duties may be required in extenuating circumstances however this is not the default expectation.

Occasional/infrequent out of hours support may be required for maintenance or supporting activities.

Technical skills

See Evaluation Criteria

About the organisation

Services Australia is at the frontline of government service delivery supporting millions of Australians and is front and centre of a vision to be a world leader in government service delivery. It s using cuttingedge technology to build world class platforms and capabilities to help Australians get on with their lives. The services required will enable the agency to supplement its existing ICT and digital workforce to ensure a high quality of technology and digital development for the Buyer with the flexibility to ramp resourcing up and down as needs require. Engaging a flexible ICT workforce will enable the Buyer to augment its requirements for the major work programs being undertaken.

Criteria

The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters.

Essential criteria

1. Bachelor s degree in Computer Science Information Technology Software Engineering or related field highly desirable or demonstrated continuous professional experience of at least 5 years in a large scale ICT environment and additionally 3 years in a large scale kubernetes environment is a suitable alternative.

2. Experience At least 5 years of experience in system administering Including experience in OpenShift/Kubernetes cluster administration. Extensive experience in Kubernetes administration Including networking security storage and troubleshooting within containerised environments. Experience in a government or highly regulated environment with demonstrated compliance to standards such as the Information Security Manual (ISM) and Essential 8

3. Mandatory Red Hat Certified Specialist in OpenShift Administration or equivalent certification or a willingness to obtain these certifications within the first 36 months of employment.

Desirable criteria

1. Highly desirable Certifications in Cloud Platforms (e.g. AWS Azure Google Cloud) Certified Kubernetes Administrator (CKA) or a willingness to obtain these certifications within the first 36 months of employment.

2. Experience and knowledge across a breadth of ICT technologies or methodologies is highly desirable these include: Kubernetes Ansible Helm Python & Bash CI/CD Pipelines Git Linux

Additional requirements

1. A security clearance will be required for the role. Does the candidate have the required clearances or the ability to obtain and maintain.

2. To identify potential conflicts of interest is the candidate a director/owner/account manager/partner of a Seller registered on BuyICT If so provide the Position Title Seller Name and Seller ABN.

3. Provide details (e.g. manager branch) of candidates previous worked history either as a contractor or employee for the Buyer including its former agencies such as the Department of Human Services.